Executive Account Manager

2 weeks ago

London, United Kingdom Sportradar Full time

We're the world's leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business.
Managed Trading Services (MTS) is a holistic solution that enables Wagering Operators to future-proof their business by offering services such as risk management and advanced marketing tools. The Operational Account Management team performs an important role by acting as the main point of contact between our growing client base and Sportradar.
Subsequently, we are currently looking to add an EXECUTIVE OPERATIONAL ACCOUNT MANAGER for our expanding, global team. Under supervision, THE EXECUTIVE (OAM) will supply personalised services to MTS clients and promptly escalate any relative queries or issues.
The role of the Executive Operational Account Manager is to support the customers and bookmakers of Sportradar's Managed Trading Services (MTS) in achieving their target KPIs. The ideal candidate is someone with a sports trading or analytical background, with exceptional communication skills and the ability to work cross-functionally with multiple internal departments.

Assistance in setting up an optimised odds' configuration, customised to suit the requirements of each Operator.
Ongoing trading discussions which include liability optimisation, player profiling, risk/trading strategies, competitor analysis.
Regular training delivered to the Operator for the purpose of optimizing the use of Sportradar Tools.
Evaluation of business strategy and advice to help succeed.
Ongoing support in monitoring Bookmaker KPIs (margin, rejection rate, tournament performance, etc.) Prepare reports and undertake administrative tasks as delegated by Senior Operational Account Managers.
Previous experience with analytical/trading roles within the sports betting industry would be advantageous.
Flexible with work shifts. The successful candidate will be required to cover shifts during evenings, weekends, and bank holidays.
Proficient use of MS Office, especially MS Excel.
Fluent in English (both written and spoken), and ability to communicate in a second language preferrably Mandarin.
Basics of SQL would be preferential but not essential.
Platform to gain international recognition for your expertise and build a career in one of the fastest-growing businesses in the digital sports environment
On-site training and learning opportunities - we support learning and self-development - our eAcademy offers a variety of courses to raise your skills.
We are committed to encourage diversity within our teams.

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