Social Media Coordinator

3 weeks ago

Coventry, United Kingdom Orbit Group Full time

We're building thriving communities as one of the UK's largest housing groups and a leading developer of affordable housing.

We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes.

If you want to experience work that's truly rewarding, join us. Because when we achieve together, customers and communities thrive.

Work for Orbit. Believe in people.

The role

Orbit are excited to announce that we are looking to recruit a permanent Social Media Coordinator in to our Digital Marketing Team. You will be responsible for the day-to-day management and support of Orbit's digital channels and owned digital environments with a distinct focus on social media, online reputation, monitoring and content management.

This role is part of People and Strategy where you'll help us to build a culture and brand that people want to be part of.

What you'll achieve

In this role of Social Media Coordinator you will grow social media use and engagement amongst Orbit's customer base and ensure social media activity creates value back to the customer.

Your key responsibilities will be to:

  • Manage social and online reputational platforms, such as Meta, LinkedIn, X and Trustpilot daily
  • Create and capture social content including short format videos and designed assets as well as edits when required
  • Develop and adapt content for the target audience and adjust the style in line with the channel and format
  • Manage the paid media activity on social media, especially on LinkedIn and reach new targeted B2B audiences with key content
  • Lead on content creation and copywriting, working with subject matter experts as appropriate
  • Ensure social media performance is on track, hitting and exceeding KPI's
  • Produce monthly reports and share with the business to build an understanding of the positive impact of social media, social media customer service and online reputation for Orbit

What you'll bring

In this role it is essential that you have an outstanding understanding of social media channels including Meta, LinkedIn, X, Trustpilot and YouTube as well as social media management tools and analytics.

Essential skills

  • Experience in social media marketing and communications
  • Experience of editing, writing and producing engaging content for social media
  • Strong copywriting skills and ability to tailor writing styles for different audiences
  • Accuracy and attention to detail for both content management and reporting
  • Excellent communication skills both written and verbal
  • Strong organisational and interpersonal skills

Why Orbit?

Choosing us means being rewarded in every sense.

Here's what you can expect to enjoy with us.

A rewarding experience that works for you

We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles.

Benefits

  • group incentive bonus to 15%
  • 27 days holiday plus bank holidays
  • Private medical
  • Contributory pension
  • Life assurance

A place to progress

From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you're a student, graduate or experienced professional we'll support you to grow.

For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning.

A purpose to feel proud of

We're proud to make a difference to people together. We're values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people.

What brings us together is a passionate belief in progress and people.

Read more about the values and purpose that drive us on our careers website.

How we hire

We aim to make our hiring process simple and fair:

  1. Online application
  2. Interview(s)
  3. Decision and offer

We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.

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