Front of House Customer Advisor

2 weeks ago


Coventry, United Kingdom Hamlin Knight - Recruitment Specialists in Human Resources, Office Support and Sales & Marketing Full time

Front of House/Customer Services Co ordiantor - £21,000 - Coventry City centre based - Monday - Friday working between the hours of 8am - 8pm.

Working as part of an on-site property team you will provide a first-class front of house customer service to customers.

Principle responsibilities:

- Provide a friendly and welcoming front of house service to make the customers feel like there in a home away from home
- Assist with the sales process of rooms to prospective new customers, taking deposits and dealing with the general administration of bookings
- Assisting with the check in off customers to the building, providing a smooth check in service to meet the needs to the customer
- Dealing with customer queries and complaints in a proactive and calm manner, escalating where necessary
- Coordinating the running of social events and social media platforms on site to provide an enhanced customer experience
- Responsible for rent collection and passing to credit control when necessary
- Coordinating, processing and reporting on sales, rent, security deposits
- Recording all maintenance issues and supporting the Property Manager in allocating job lists

Person specification:

- Previous experience in delivering in person customer service
- Previous front of house/receptionist experience
- Excellent communication and organisational skills
- A good level of general administration experience
- Knowledge of compliance requirements for managing a building
- Demonstrable experience using Microsoft Office

This is a fantastic company to work for that offer excellent working conditions and great company benefits



  • Coventry, United Kingdom Adecco Full time

    The Role: Front of House Runner Working Hours: Mon-Fri 30 hours per week between 0800-2000 Contract Length: 6 weeks Rate of Pay: £10.42p/hr Location: Coventry Doing the right thing, even when nobody's watching? It's an iQ thing. iQ is one of the UK's biggest providers of student accommodation, committed to giving our 30,000 students in 76 sites across...


  • Coventry, United Kingdom Jewson Partnership Solutions Full time

    **Customer Service Advisor** **Do you enjoy delivering first-class customer service?** **If yes, Jewson are looking for an enthusiastic and proactive 35hr PW Customer Service Advisor** **HOURS OF WORK: MONDAY AND FRIDAY 9:00am-5pm** **Working Style - Hybrid (attending Binley (Coventry) 2 x per month)** Our Colleagues are critical to our customers'...


  • Coventry, United Kingdom Perfect Placement Full time

    Circa £30,000, plus bonus OTE £36,000 Working Hours: Monday to Friday, 8am - 6pm, plus Saturday mornings on a rota basis Our client is an Automotive well-established and customer-driven car dealership and they are seeking a SeniorService Advisor to join their busy Service Department. Produce Job Cards on in-house computer systems Part of this...


  • Coventry, United Kingdom Recruitment Bunker Full time

    **Customer Service Advisor** **£25,000 to £30,000** **Coventry** The Recruitment Bunker are recruiting exclusively for a Customer Service Advisor for a leading automotive company based in Coventry. **Overview of the role** - Customer Service Advisor - Salary - £25,000 - £30,000 - Holidays - 33 Days (Including bank holidays) - Location -...


  • Coventry, United Kingdom Jonathan Lee Recruitment Ltd Full time

    **Sector**: Automotive - **Function**: Sales and business development - **Contact**: Ellie Ebbage - **Contact Phone**: 01384 397555 - **Expiry Date**: 10 September 2023 - **Job Ref**: 65379 **Customer Experience Advisor - 38361 - £23.63/hr Umbrella (Inside IR35)** Do you have Customer Experience Advisor experience, and are you seeking a new job in...


  • Coventry, United Kingdom Collegiate Full time

    **About Collegiate** Collegiate AC Ltd is a market leader in purpose-built student accommodation with over 10,500 beds in 21 cities across the UK. We work closely with our partners to be the most trusted accommodation choice for students by creating a unique experience where everyone feels they belong. The key to Collegiate’s rapid growth has been our...

  • Customer Service Advisor

    Found in: Talent UK 2A C2 - 7 days ago


    Coventry, United Kingdom NES Fircroft Full time

    Rate of pay:   £13.79p/h +33 holidays (25days+8BH)                    (Rate equivalent to £28,683) Mon – Fri:      8.30am - 5pmHybrid role:    3 days from home 2 in the office  - the office is based at Courtaulds Way, Foleshill, CV6 12-months possibly longer (maternity cover) The Customer Service Advisor will work as part of a small...

  • Customer Service Advisor

    Found in: Whatjobs ES C2 - 1 week ago


    Coventry, United Kingdom NES Fircroft Full time

    Rate of pay:   £13.79p/h +33 holidays (25days+8BH)                    (Rate equivalent to £28,683)Mon – Fri:      8.30am - 5pmHybrid role:    3 days from home 2 in the office  - the office is based at Courtaulds Way, Foleshill, CV612-months possibly longer (maternity cover)The Customer Service Advisor will work as part of a small...


  • Coventry, United Kingdom First Choice Recruitment, Wakefield Full time

    **Role: Customer Service Advisor** **Rate: £9.50 per hour (£10.78 after 12 weeks)** **Hours: Various Shift patterns including weekends** **Start Date: 27.02.23 and 1.03.23** First Choice are actively recruiting a number of **Customer Service Advisor **to join our reputable client. Role will require you to work from the office within the...


  • Coventry, United Kingdom Collegiate AC Ltd Full time

    **Please note that this role is flexible and can be part time (20) or full time hours (40).** **About Collegiate** Collegiate AC Ltd is a market leader in purpose-built student accommodation with over 10,500 beds in 21 cities across the UK. We work closely with our partners to be the most trusted accommodation choice for students by creating a unique...


  • Coventry, United Kingdom Student Roost Full time

    **Customer Service...


  • Coventry, United Kingdom Verity Center Full time

    Job Title: Customer Service Advisor Location: Coventry Salary: £24,250 per annum Job type: Full Time, permanent About Us: The Verity Centre is an established boutique contact centre specialising in a fresh respectful and innovative approach in managing all aspects of customer and potential customer communication, as well as tackling daily business...


  • Coventry, United Kingdom I2I Recruitment Full time

    Our nationally recognised client is recruiting for a Customer Service Advisors to join their busy and expanding team. You will be the first point of contact in delivering a professional and high-quality service to customers.**Responsibilities**: - Identify client needs providing solutions and managing expectations - Uploading documents onto systems and...


  • Coventry, United Kingdom MM Staffing Solutions Full time

    We are looking for a number of customer service advisors for our logistics client based in Coventry. We have both full and part time roles available. The role involves; - Dealing with customer complaints. - Give customers information about products and services. - Speaking to new and existing customers verifying details or orders. - Liaising with drivers...


  • Coventry, United Kingdom NES Fircroft Ltd Full time

    Rate of pay: £13.79p/h +33 holidays (25days+8BH) (Rate equivalent to £28,683) Mon –Fri: 8.30am - 5pm Hybrid role: 3 days from home 2 in the office - the office is based at Courtaulds Way, Foleshill, CV6 12-months possibly longer(maternity cover) The Customer Service Advisor will work as part of a small friendly team. The company's offices are open...


  • Coventry, United Kingdom Blue Arrow - Capita Full time

    Position: Customer Service Advisor Location: Hybrid within commutable distance of Coventry (CV6) Start date: 13/05/2024 (Will be required to attend site on 10th May to collect homeworking equipment, minimum onsite for 4 weeks training and role will remain Hybrid) Salary: £11.56 Hours: Full Time 37.5 hours per week Shifts: Monday to Friday between...

  • Customer Experience Advisor

    Found in: Whatjobs ES C2 - 1 week ago


    Coventry, United Kingdom Contechs Consulting Full time

    Order Ref: 39151 Position Title: Customer Experience Advisor Duration: 8 Month Rolling Contract Location: Whitley Division: Sales & MarketingPosition Description:As a Customer Experience Advisor, you will be a knowledgeable expert in our brands in order to achieve a right first time response and the highest level of customer service.You will be responding to...


  • Coventry, United Kingdom Obsidian Logistics Support Ltd Full time

    Our client are looking for an experienced Telephone Customer Service Advisor. Working 8am to 5pm Monday to Friday. Flexibility to work weekends, with notice, is desirable. You will be experienced on incoming and outgoing calls, dealing with the public and internal colleagues within a busy team. The experience preference is telephone customer service not...


  • Coventry, United Kingdom Coventry Building Society Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Our Customer Service Support department is a busy processing area where we support our members savings applications and provide them with the best customer service. We're looking for Senior Advisors to join our Probate and Legal and Payments teams to...

  • Customer Experience Advisor

    Found in: Talent UK C2 - 2 weeks ago


    Coventry, United Kingdom Contechs Full time

    Order Ref: 39151 Position Title : Customer Experience Advisor Duration: 8 Month Rolling Contract Location: Whitley Division: Sales & Marketing Position Description: As a Customer Experience Advisor, you will be a knowledgeable expert in our brands in order to achieve a right first time response and the highest level of customer...