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Service Administrator

3 months ago

Cumbernauld North Lanarkshire, United Kingdom Mizuno Corporation EMEA Full time

As our first point of contact for customers, the Custom Club Service Advisor plays a key role in the Mizuno Team. Providing first class B2B customer service experience, as well as communicating clearly on needs and expectations to the wider team including, the Assistant Manager – Production Admin, Credit Control team, Production and Warehousing teams and our Sales team.

Work closely with relevant departments to ensure highest level of service is provided to customers.
Ensure that customer and sales-force queries are resolved promptly and correctly.
Participating in training and other learning to expand knowledge of the custom order assembly process.

The role will be office based within our site in Cumbernauld.

Monday – Friday working hours
Pension scheme
Mizuno staff discount on a wide range of products
Leisure subsidy – contribution to your gym/golf membership
Employee Assistance Programme
Retail discount scheme
33 days holiday including public holidays with additional days for long serving staff members

Good IT skills including experience of using Excel, Word and Outlook.
Since its foundation in 1906, Mizuno Corporation has developed products and services and utilized the value of sports under the management principle that “we will contribute to society through the advancement of sporting goods and the promotion of sports”. We will actively spread the value of sports even in everyday life and contribute to making people around the world happy through the power of sports.