Customer Service and Sales Administrator
3 months ago
Job Advert
At Pitreavie Group it is our mission to be at the forefront of the market, continually solving real problems for customers with innovative and effective solutions through every stage - initial design concept, development, prototyping and manufacture. Our people, our knowledge, our technology, and our customer service are key to the business and are what makes us stand out from our competitors.
We are going through a period of growth, so this is an exciting time for the business & our people. You could be a part of this exciting future at Pitreavie Group. We have an opportunity for an Customer Service and Sales Administrator to join the team based in Cumbernauld.
The role is full time 37.5 hours a week on a permanent contract, working Monday-Friday.
This role will play a key part in the customer service department and will be responsible for maintaining and proactively driving orders and corrugate products and consumable items within an existing customer base.
Key Role Accountabilities:
- Daily processing of customer orders / order acknowledgment response within the agreed timescales.
- Proactively follow-up on any quotes within the agreed timescales.
- Reach out to current and existing customers by telephone to understand their requirements and needs and present our product and service offering (cross selling opportunity).
- Ensure that all the customer details are correctly setup in internal systems and maintain a database to track customer orders/conversations/interactions.
- Work alongside the Commercial Analyst to identify customer sales opportunities.
- Liaise with internal stakeholders and wider business teams as required.
- Assisting with month end processes.
- Update stock levels and report figures to customers.
- Daily OTIF Root Cause Investigation & Reporting.
Knowledge, Skills and Experience:
- Customer Services Background
- Managing Customer Relationships
- Proactive Customer Contact
- Ability to present the benefits of a product range and how this will assist the customer.
- Ability to multitask.
- Experience of packaging and associated consumables (preferred but not essential)
Full System and product training will be provided
Personal Attributes:
- Strong Interpersonal Skills
- Positive Attitude
- Attention to Detail
- Team Player
- Problem Solving
- Organisational Skills
- Adaptability
- Ability to Work Under Pressure
Key Performance Indicators (KIPs):
- Customer OTIF
- Inventory
- Sales Orders
- Number of quotes and % converted.
Employee Benefits:
- 6 weeks/30 Days Holiday from Day 1 (increasing to 34 with Length of Service)
- Ability to Purchase 2 Additional Holidays Annually
- 3 Times Life Assurance
- Employee Assistance Programme
- Cycle2Work Scheme
- Refer a Friend Scheme worth £1000 per referral
- Ability to purchase additional holidays
- Retail discounts offered through Caboodle
- Health and wellbeing initiatives, including free flu vaccines
- Support local charities
-
Sales Administrator
3 months ago
North Lanarkshire, United Kingdom Saint Gobain Full time**The Role** The Role** **Role**:Sales Administrator **Location**: Swindon **May also consider the following locations**: Cumbernauld, Inverness or Dundee **Hours of work**:Monday** - **Friday 08:30-17:00 **Place of work**:Based in our showroom in Swindon Self-Build & Renovation Centre (NSBRC). Working days are Monday - Friday - Monday can be worked...
-
Sales Administrator
3 months ago
North Lanarkshire, United Kingdom Saint Gobain Full time**The Role** The Role** **Role**:Sales Administrator **Location**: Swindon **Hours of work**:Monday** - **Friday 08:30-17:00 **Place of work**:Based in our showroom in Swindon Self-Build & Renovation Centre (NSBRC). Working days are Monday - Friday - Monday can be worked from home and Tuesday -Friday will be based in the showroom. We are looking for a...
-
Internal Sales Administrator
3 months ago
Lanarkshire, United Kingdom Blue Rabbit Recruitment Full timeInternal Sales Administrator to £24K Salary plus Bonus/Profit Share, Pension, Generous Life Insurance This position offers a fantastic environment and culture to work within and it really is a long term career opportunity for the right person. This impressive organisation is one of the largest European distributor of industrial products, who have a...
-
Customer Service Advisor
2 months ago
North Lanarkshire, United Kingdom Search Full timeCustomer Service AdvisorSalary - £25,110 Potential Bonus of £4,200 per yearLocation - Cumbernauld Hours - Monday to Friday 8:30am - 5pmThis position for the Customer Sales Advisor will see you respond to calls from existing customers who want to order, manage, and request items for them and, if applicable, offer a new product that may suit their needs -...
-
Customer Services Administrator
4 months ago
North Killingholme, United Kingdom CLdN Ports Killingholme Ltd. Full timeAbout CLdN CLdN is a leading provider of integrated quay-to-quay and door-to-door logistics solutions. Founded in 1928, CLdN ensures reliable, cost-effective transport that links the major economic areas of Europe. With 30 ships and more than 200 sailings a week, CLdN provides shortsea roll-on / roll-off (ro-ro) connections between the European continent,...
-
Customer Service Coordinator
3 months ago
North Lanarkshire, United Kingdom HRC Recruitment Full time**Customer Service Coordinator (FTC) - Lanarkshire - Salary up to £32,000 + DOE** **Do you have experience within a FMCG/Export Environment? Are you an experienced Customer Service Coordinator looking for a new challenge? Do you want the opportunity to join a leading, global business?** We are looking to speak to experienced Customer Service Coordinators...
-
Customer Service Coordinator
3 months ago
North Lanarkshire, United Kingdom HRC Recruitment Full time**Customer Service Coordinator - Lanarkshire - Salary up to £32,000 + DOE** **Do you have experience within a FMCG/Export Environment? Are you an experienced Customer Service Coordinator looking for a new challenge? Do you want the opportunity to join a leading, global business?** We are looking to speak to experienced Customer Service Coordinators who...
-
Customer Service Administrator
3 months ago
Hamilton, Lanarkshire, United Kingdom Brightwork Ltd Full timeBrightwork have an excellent opportunity for a Customer Service Administrator to join our client based at their head office on the outskirts of GlasgowThis is an ongoing temporary role with hours of work will be Monday to Friday 8.30am to 5.30pm Working within their busy offices, the successful candidate will join the team in providing key support to their...
-
Sales & Services Assistant
4 months ago
Lanarkshire, United Kingdom Hines Full timeOverview: **Who Are We** **aparto** is an award-winning student accommodation provider based across the UK, Ireland, Italy and Spain. We want to provide amazing experiences in all of our communities by investing in our people, our facilities and our brand. We believe in student homes, not just student rooms, and we want to provide the best experience...
-
Customer Service Advisor
4 months ago
North Lanarkshire, United Kingdom Halfords Full timeJoin us as a Customer Service Advisor and support our friendly team ensuring our customers receive great support by phone and face to face. You will support the team with administration, raising invoices and issuing credits and dealing with customer queries. Organised and IT literate, you'll ensure that our records are up to date and accurate. Like us...
-
Customer Service/office/administrator
4 months ago
South Lanarkshire, United Kingdom Byrne Recruitment Limited Full time**NOTE: This job requires language skills**: **Full-time Customer Service/Office/Administrator - GERMAN SPEAKER**: - Based in **South Lanarkshire** **Working hours: 7.30 am - 3.45 pm or 8 am - 4.15 pm Monday to Friday - Part time Hybrid working after the initial training period (optional)** Our client, an international market leader, requires a full time...
-
Sales Office Administrator
1 week ago
North Watford, United Kingdom Eireann Recruitment Services Ltd Full timeSALES OFFICE ADMINISTRATOR WATFORD SALARY UP TO £32,000 DEPENDING ON EXPERIENCE HOURS OF WORK MON-FRI 8:30AM TO 5:30PM Our client is one of London and Home Counties waste management companies and they now require an experienced customer services/administrator person to join a small team based at their head office in North Watford. Job purpose The...
-
Sales Administrator
3 weeks ago
North Shields, North Tyneside, United Kingdom Hometree Full timeAbout HometreeHometree is a leading UK residential home energy services company, dedicated to helping homeowners transition to low-carbon living. With a highly skilled and experienced team, we provide comprehensive services, including installation, servicing, financing, and maintenance, to make it easier for homeowners to look after their homes and ensure a...
-
Sales Administrator
4 weeks ago
North Shields, North Tyneside, United Kingdom Hometree Full timeAbout HometreeHometree is a leading UK residential home energy services company, dedicated to helping homeowners transition to low-carbon living. With a highly skilled and experienced team, we provide comprehensive services, including installation, servicing, financing, and maintenance, to make it easier for homeowners to look after their homes and ensure a...
-
Sales Administrator
1 week ago
Grimsby, North East Lincolnshire, United Kingdom Elevation Recruitment Group Full timeSales Administrator Up to 26,000 depending on experience Elevation Recruitment are currently searching for a Sales Administrator to join our client in the manufacturing industry based near Grimsby. The Sales Administrator will be highly organised, motivated and work as part of a team to meet business needs. This is an excellent opportunity for someone...
-
Sales Administrator
1 week ago
Grimsby, North East Lincolnshire, United Kingdom Elevation Recruitment Group Full timeSales Administrator Up to 26,000 depending on experience Elevation Recruitment are currently searching for a Sales Administrator to join our client in the manufacturing industry based near Grimsby. The Sales Administrator will be highly organised, motivated and work as part of a team to meet business needs. This is an excellent opportunity for someone...
-
Sales Representative
2 weeks ago
North Lanarkshire, North Lanarkshire, North Lanarkshire, North Lanarkshire, Scotland, United Kingdom Chemistree Solutions Full timeRole description Account Specialist - Respiratory. Exciting new opportunity working across Lanarkshire Therapy Area: Respiratory Role: Account Specialist Package: Negotiable competitive basic salary, company car, pension scheme, bonus Territory: Lanarkshire Role type: Sales Representative; Medical Representative; Territory Sales Representative,...
-
Sales Administrator
2 weeks ago
North Shields, North Tyneside, United Kingdom Hometree Full timeAbout Hometree:Hometree is a leading UK residential home energy services company, dedicated to helping millions of homeowners transition to low-carbon living. With over 20 years of experience in delivering practical solutions for carbon neutral home heating and energy, we pride ourselves on our highly skilled and experienced team.Our Mission:We aim to make...
-
Sales Administrator
2 weeks ago
North Shields, North Tyneside, United Kingdom Hometree Full timeAbout Hometree:Hometree is a leading UK residential home energy services company, dedicated to helping millions of homeowners transition to low-carbon living. With over 20 years of experience in delivering practical solutions for carbon neutral home heating and energy, we pride ourselves on our highly skilled and experienced team.Our Mission:We aim to make...
-
Sales Administrator
2 weeks ago
North Shields, North Tyneside, United Kingdom Hometree Full time{"title": "Sales Administrator", "description": "About the RoleWe are seeking a highly skilled Sales Administrator to join our dynamic team at Hometree Group. As a Sales Administrator, you will play a pivotal role in supporting our sales team, handling customer inquiries, and providing tailored solutions.Key ResponsibilitiesCustomer Engagement: Handle...