Administrative Services Coordinator

5 days ago


North Hykeham, Lincolnshire, United Kingdom Lincolnshire Community Health Service NHS Trust Full time

About the Role

The Business Support Manager will provide comprehensive administrative and business support to the clinical and technology team, including the management of high-value equipment, stock, and supplies. This role will also involve supervising administrative staff, monitoring absences, and ensuring continuous service delivery.

Key Responsibilities

  • Manage the procurement, maintenance, and stock levels of high-value equipment used by the EAT service.
  • Provide daily management and supervision of the administrative team and technology assistants.
  • Monitor patient waiting times and ensure compliance with service targets.
  • Work with the Clinical Service Lead to undertake required audits of staff and service practice.
  • Develop and implement maintenance schedules and procedures to ensure the proper functioning and longevity of equipment.
  • Manage equipment stocked at the team base, ensuring it is stored in the correct locations and within capacity.
  • Develop and implement strategies to improve service delivery and patient outcomes.
  • Work with the Clinical Scientist and Technologists to devise, coordinate, and produce information, documentation, and resources across the service.
  • Manage the departmental budget and work with the Clinical Service Lead on spend and financial planning.

Person Specification

  • Higher level BTEC/NVQ or equivalent level knowledge in a relevant area, as well as a range of trust policies and business support procedures.
  • Relevant experience of stock management processes, use of equipment management processes, and stock management.
  • Excellent computer literacy skills and ability to work independently within policies and clearly defined procedures.
  • Ability to work under pressure, flexibility, and as part of a team, with excellent communication skills.
  • Experience of data collection for quality monitoring/audits and ability to investigate and resolve complex issues.
  • Knowledge of the role of electronic assistive technology and benefits to service users, as well as highly competent in the use of electronics and computers.

Desirable

  • Understanding of the use of AAC equipment in meeting the needs of patients with speech difficulties.
  • Understanding of EC equipment to assist those with physical disabilities in maintaining or restoring their levels of independence and engagement in wider society.
  • IT skills, preferably European Computer Driving License or wider experience.
  • Knowledge of NHS Procurement/Stock Management Processes.


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