Sales Compliance Account Manager
2 weeks ago
Sales Strategy/Planning Farnborough 15.BMW FINANCIAL SERVICES.
It takes a highly driven team of investigative minds to stay on top of the myriad regulations that impact our global business. People with a passion for analysis who can detect the value on the road to ensuring full compliance. So if you’re looking for a responsible role with the autonomy to really influence how we handle the business of ever-changing regulations, why not drive the future of compliance with us?
BMW Group Financial Services UK is looking for a Sales Compliance Account Manager– 22 months FTC, based in the north of England. This role is remote, reporting into the Summit ONE Campus in Farnborough.
The Sales Compliance, Partner Management department ensures that our intermediaries are treating our customers fairly, with the proper Governance, Culture and Customer Processes. We do this by monitoring sales data, public data records, and performing oversight activities.
Responsible for the implementation and maintenance of Sales Compliance Monitoring activities to support BMW Financial Services & Alphabet Financial Services Finance & Insurance products and services being sold within the Intermediary networks in a compliant manner whilst also ensuring sufficient evidence is captured and documented.
Responsible for ensuring that competitor approaches (i.e. annual reviews) to compliance are understood within BMW Financial Services & Alphabet Financial Services, thus protecting our commercial position within the marketplace.
Responsible for the ongoing monitoring of Sales Intermediaries FCA permissions and business practices, ensuring that they meet the requirements set out by BMW Financial Services & Alphabet Financial Services interpretation of the applicable regulations.
Responsible for the input into the future design framework and growing requirements for system and data enhancements.
Pro-actively identify trends through review (and design) of data available, to advance our compliance monitoring approach for BMW Financial Services & Alphabet Financial Services, provide improvement recommendations and manage changes (when required) with internal and external stakeholders, whilst ensuring all segments are considered and a full audit trail exists.
Gathering insight into our Sales Intermediaries system landscapes to evidence the need to ensure our Sales Intermediaries adhere to the legal and compliance changes for all customer facing documentation to minimise the risk.
Responsible for assessing the risk of our Sales Intermediaries to ensure a good level of oversight. Management of the portfolio overview via a Health Check program. Proven experience and knowledge of BMW Financial Services or similar organisation and/or oversight environment or a role that requires similar compliance monitoring or audit skills.
ICA certificate in Compliance is desirable.
Extremely strong communication, influencing and relationship building skills.
Ability to identify key risks with sales process through thorough interview/investigation measures to ensure that customers are being treated fairly and key trigger points are evident from the reviews conducted with external Sales Intermediaries.
Ability to understand complexity within Intermediaries to ensure that the correct culture around sales is embedded within the whole organisation.
Demonstrates high level of self-management and the identification of escalation points to ensure these can be managed appropriately.
Very strong verbal/written communication and report writing skills and willingness to engage at all levels of the business both internally and externally.
Please note this is a FTC for 22 months **
In 2024 BMW Group Financial Services UK was recognised as a Top Employer. We invest in our employees and embrace a culture of flexible working as well as promoting a positive, supportive culture and working environment. We are based in prestigious offices in Farnborough that provide a great place to work with good people and an exciting, engaging, industry leading brand.
We pride ourselves on being a flexible employer and for most roles, it could be possible to agree flexible hours, job share, compressed hours or part-time working hours and so please discuss your individual requirements as part of the application process so we can try to agree a suitable arrangement. [For this role, we also support a hybrid model which combines remote and office working.] #LI-Hybrid
Checks will include references, right to work, IT system Compliance Integrity Check (COIN), CV and relevant qualifications. Checks may also include criminal records, adverse financial (credit), directorships, address, internet research and/or driving licence. We are proud to be a part of the Disability Confident scheme. The scheme supports employers to make the most of the talents disabled people can bring to the workplace.
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