Warranty Administrator

2 weeks ago

Cannock Staffordshire, United Kingdom Reed Full time

An exciting opportunity has arisen to work for a large global company on a 12 months maternity contract, with possible permanent opportunities.

An attractive salary, good company benefits package, 25 days holiday plus bank holidays, flexible working hours, free parking on offer plus lots more.

We are looking for a strong administrator to work in a very busy warranties department supporting the team and the Technicians to ensure all warranties are logged onto the database, new orders raised, extended warranties processed and claims managed through to final stages.

The successful candidate must have excellent communication skills, a good working knowledge of Microsoft Packages, including Excel and previous administrative experience. Knowledge ofSAP would be advantageous.

Daily duties will include -

  • Ensures all warranty information is entered on the system including delivery service records, extended warranties and any agreements. Registers all extended warranties withInsurance Services. Maintains the extended warranty register and liaises with the businessto secure special quotes. Ensures all extended warranty agreements, certificates etc. are provided to the customer on a timely basis.

  • Maintains and updates warranty fund tables. Maintains the Warranty HOLD file. Administration of used equipment warranty pricing and codes. Maintenance of department webpage. Maintains warranty codes on work orders, rebuilds and DTY type programmes.

  • Ensures the return of all parts and/or components requested for return by external departments and othersuppliers.

  • Orders and manages all technical information for both internal & external customers . Supports the communication of Service Letters to customers and second level dealers. Provides administration support the technical communicators including answer calls, emails, enquiries etc.

  • Raise purchase orders for both technical & warranty.

Apply now to be considered.

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