Volunteer Programmes Manager

2 weeks ago


Brynmawr Blaenau Gwent, United Kingdom Bryn Mawr College Full time

The Jewish Relief Agency brings together individuals of all means, ages and backgrounds to address our community’s physical, social and spiritual needs, satisfying our unique desire to take care of each other and do good in the world. Built on the foundation of our monthly food distribution and Jewish values, our programs relieve the pangs of hunger, bring meaning to our recipients and volunteers, and build a caring and connected community.
JRA works to alleviate the everyday burdens of poverty for approximately 6,000 diverse individuals across Greater Philadelphia through our Monthly Food Distributions. Prior to the pandemic JRA attracted between 800 and 1,200 volunteers a month from all walks of life to come together to deliver food and other critical supplies to individuals in need. Since the summer of 2021, JRA has steadily increased the number of volunteers gathering at the warehouse for volunteer shifts each month. In both October and November the organization saw roughly 600 volunteers participate in the Monthly Food Distribution program.
Over the years, JRA has established additional programs to meet community members at their point of need. Our array of supportive services, which include the Family Friendly Food Initiative, Everyday Essentials program, Crisis Fund, and Friendly Phone Calls, alleviate some of the stressors felt by the families we serve.
This individual will oversee a robust volunteer experience that is diverse, multi-generational, includes new and returning volunteers as well as a variety of groups, and fosters a supportive and thriving community culture where volunteer engagement is celebrated, and kindness is taught.

Develop and implement strategies for individual and group volunteer recruitment and outreach
Register, confirm, and follow up with volunteers and groups for volunteer opportunities including packing and delivering during monthly Food Distributions using the month’s Master Spreadsheet
Maintain and update Salesforce with volunteer information
Build and nurture relationships with community organizations and attract new volunteer groups to Distributions
Provide a positive, safe, and educational volunteer experience, beginning with facilitating orientation and training for volunteers
Speak to audiences at synagogues, schools, and other community organizations to provide an overview of JRA and to promote volunteer opportunities
Coordinate and manage annual School Supplies Drive and Holiday Gifts program, along with other staff members
Co-Chair the Volunteer Engagement Committee, including planning meeting agendas and scheduling monthly committee meetings
Develop and maintain the B’nai Mitzvah and Junior Yellow Capper programs including the recruitment of new participants
Coordinate with community partners to provide volunteer opportunities for individuals living with physical and mental disabilities
Approximately one week per month, including monthly Food Distribution days, work on-site at JRA’s warehouse in Northeast Philadelphia
Act as the lead staff member during distribution days at the warehouse to ensure smooth check-in, packing, and delivery processes
Deliver food boxes when needed
Bachelor’s degree and 2-4 years of professional experience preferred
Comfortable speaking in public to large groups of community members and volunteers
Strong time management and organizational skills, as well as the ability to prioritize are essential
Superior skills with Microsoft Office, including Excel, Zoom, and Google Drive
Experience with and/or the capacity to learn Salesforce Nonprofit Success Pack (CRM) navigation and reporting is required
Familiarity and knowledge of the Jewish community, traditions, and practices
Must have access to a car and a valid driver’s license
Estimated salary $48k – $50k and comprehensive benefits package, including a 403b
holidays, and Jewish holidays
~ Great professional development and skill building opportunities



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