Volunteer Program Manager: The Jewish Relief Agency

2 weeks ago


Brynmawr Blaenau Gwent, United Kingdom Bryn Mawr College Full time

The Jewish Relief Agency brings together individuals of all means, ages and backgrounds to address our community’s physical, social and spiritual needs, satisfying our unique desire to take care of each other and do good in the world. Built on the foundation of our monthly food distribution and Jewish values, our programs relieve the pangs of hunger, bring meaning to our recipients and volunteers, and build a caring and connected community.

JRA works to alleviate the everyday burdens of poverty for approximately 6,000 diverse individuals across Greater Philadelphia through our Monthly Food Distributions. Prior to the pandemic JRA attracted between 800 and 1,200 volunteers a month from all walks of life to come together to deliver food and other critical supplies to individuals in need. Since the summer of 2021, JRA has steadily increased the number of volunteers gathering at the warehouse for volunteer shifts each month. In both October and November the organization saw roughly 600 volunteers participate in the Monthly Food Distribution program.

Over the years, JRA has established additional programs to meet community members at their point of need. Our array of supportive services, which include the Family Friendly Food Initiative, Everyday Essentials program, Crisis Fund, and Friendly Phone Calls, alleviate some of the stressors felt by the families we serve.

JRA is seeking a Volunteer Program Manager to perform the critical role of creating and managing an outstanding volunteer experience. The ideal candidate has excellent communication skills, is highly motivated, energetic, organized, and tech-savvy. We aim to hire an engaged, hands-on leader who can thrive in a fast-paced environment. This individual will oversee a robust volunteer experience that is diverse, multi-generational, includes new and returning volunteers as well as a variety of groups, and fosters a supportive and thriving community culture where volunteer engagement is celebrated, and kindness is taught.

Responsibilities
  • Manage a high volume of communication with individuals and groups interested in volunteering; respond quickly, accurately, and cheerfully to changing conditions
  • Develop and implement strategies for individual and group volunteer recruitment and outreach
  • Register, confirm, and follow up with volunteers and groups for volunteer opportunities including packing and delivering during monthly Food Distributions using the month’s Master Spreadsheet
  • Maintain and update Salesforce with volunteer information
  • Oversee Distribution Administrative Tasks including preparing the delivery routes and organizing the volunteer materials
  • Coordinate the Delivery Route Owner Program which includes tracking participation and overseeing recruitment of new route owners, and reporting. Route Owners are long-time volunteers who make an ongoing commitment to deliver to the same households month after month.
  • Build and nurture relationships with community organizations and attract new volunteer groups to Distributions
  • Provide a positive, safe, and educational volunteer experience, beginning with facilitating orientation and training for volunteers
  • Speak to audiences at synagogues, schools, and other community organizations to provide an overview of JRA and to promote volunteer opportunities
  • Coordinate the Caring Cards and Birthday Cards programs; facilitate volunteer recruitment and track participation
  • Coordinate and manage annual School Supplies Drive and Holiday Gifts program, along with other staff members
  • Manage volunteer appreciation and recognition for Yellow Cappers, Route Owners, and general volunteers
  • Co-Chair the Volunteer Engagement Committee, including planning meeting agendas and scheduling monthly committee meetings
  • Develop and maintain the B’nai Mitzvah and Junior Yellow Capper programs including the recruitment of new participants
  • Coordinate with community partners to provide volunteer opportunities for individuals living with physical and mental disabilities
  • Monitor and resolve issues involving volunteers according to established procedures and organizational core values
  • Oversee and delegate to JRA Interns and professional staff as needed
  • Flexibility to take on other assignments based on needs of the organization
Warehouse Responsibilities
  • Approximately one week per month, including monthly Food Distribution days, work on-site at JRA’s warehouse in Northeast Philadelphia
  • Act as the lead staff member during distribution days at the warehouse to ensure smooth check-in, packing, and delivery processes
  • Oversee and manage volunteers at the warehouse including groups, individuals, and families
  • Enforce strict safety and security protocols on site
  • Deliver food boxes when needed
Qualifications
  • Bachelor’s degree and 2-4 years of professional experience preferred
  • Familiarity and experience with nonprofit volunteer programming highly desired
  • Ability to see the big picture, while being detail oriented
  • Excellent at establishing positive rapport and collegial relationships with individuals, groups, businesses, and stakeholders from a diverse array of backgrounds
  • Comfortable speaking in public to large groups of community members and volunteers
  • Strong time management and organizational skills, as well as the ability to prioritize are essential
  • Comfortable managing individuals of a wide variety of ages, backgrounds, religions, and physical abilities
  • Enthusiasm and interest in JRA’s mission-driven work and organizational values
  • Experience working collaboratively, comfortable asking questions and refined critical thinking skills are vital
  • Superior skills with Microsoft Office, including Excel, Zoom, and Google Drive
  • Experience with and/or the capacity to learn Salesforce Nonprofit Success Pack (CRM) navigation and reporting is required
  • Flexibility and ability to multitask
  • Familiarity and knowledge of the Jewish community, traditions, and practices
  • Must have access to a car and a valid driver’s license
  • Ability to stand for extensive periods of time and lift 25 pounds are required
Benefits and Salary
  • Estimated salary $48k – $50k and comprehensive benefits package, including a 403b
  • Generous package for time away from work, including vacation, sick time, national

holidays, and Jewish holidays

  • Great professional development and skill building opportunities
Next Steps

To apply, send your resume and a brief statement of interest to jobs@jewishrelief.org . In the subject line of your email please reference the position title and your last name. (Example: Volunteer Program Manager_Rosenthal)

#J-18808-Ljbffr

  • Brynmawr, Blaenau Gwent, United Kingdom Bryn Mawr College Full time

    The Jewish Relief Agency brings together individuals of all means, ages and backgrounds to address our community’s physical, social and spiritual needs, satisfying our unique desire to take care of each other and do good in the world. Built on the foundation of our monthly food distribution and Jewish values, our programs relieve the pangs of hunger, bring...


  • Brynmawr, Blaenau Gwent, United Kingdom Bryn Mawr College Full time

    Jewish Learning Venture’s (JLV) mission is to inspire and empower families raising Jewish children,primarily in the Greater Philadelphia area, to make Judaism meaningful and relevant for themselves. Our innovative programs guide families and leaders of organizations to see Judaism as a means to create and maintain meaningful, thriving lives, through a...


  • Brynmawr, Blaenau Gwent, United Kingdom Bryn Mawr College Full time

    Reporting directly to the Board of Trustees, the Chief Executive Officer (CEO) oversees the overall direction of the agency, while ensuring alignment with agency mission, objectives and goals. Experienced in managing the day-to-day operations of an organization, this individual must possess the qualities and skills to maintain a great company culture,...


  • Brynmawr, Blaenau Gwent, United Kingdom Bryn Mawr College Full time

    Jewish Learning Venture’s (JLV) mission is to inspire and empower families raising Jewish children,primarily in the Greater Philadelphia area, to make Judaism meaningful and relevant for themselves. Our innovative programs guide families and leaders of organizations to see Judaism as a means to create and maintain meaningful, thriving lives, through a...


  • Brynmawr, Blaenau Gwent, United Kingdom Bryn Mawr College Full time

    Congregation Rodeph Shalom (RS) is a vibrant Reform community in center city Philadelphia. It has grown to become the largest Jewish congregation in the region. It is a fast‐ paced, mission‐driven workplace, and welcomes employees who strive for excellence. Our vision: immersed in Jewish time, guided by enduring values, compelled to moral action; we ...


  • Brynmawr, Blaenau Gwent, United Kingdom Bryn Mawr College Full time

    This is a full-time salaried position with a benefits package that includes vacation, health, dental, vision and retirement; This is a hybrid position with a typical schedule of three days in the office and two days working from home. All employees are welcome to work from the office five days a week if preferred. High School Diploma Develop, implement,...


  • Brynmawr, Blaenau Gwent, United Kingdom Bryn Mawr College Full time

    PHMC is proud to be a leader in public health. PHMC requires that all employees have received the first Covid-19 vaccination dose by the first day of employment. We will offer the Covid-19 vaccination at no cost, via our Health Centers. The FAWN (Food and Wellness Network) Lead provides leadership in the development, implementation and oversight of...


  • Brynmawr, Blaenau Gwent, United Kingdom Bryn Mawr College Full time

    Experienced in managing the day-to-day operations of an organization, this individual must possess the qualities and skills to maintain a great company culture, provide effective and inspiring leadership, establish great working relationships with the Board of Trustees, employees, grantors, the community and stakeholders, and be the driving force in the...


  • Brynmawr, Blaenau Gwent, United Kingdom Bryn Mawr College Full time

    AccessMatters, a non-profit, public health organization located in Center City Philadelphia, envisions a future where every person has the health care and information they need to thrive. In service to that vision, AccessMatters’ mission is to protect, expand, and enhance equitable access to sexual and reproductive health care and information for all...


  • Brynmawr, Blaenau Gwent, United Kingdom Bryn Mawr College Full time

    Bebashi – Transition to Hope is a nonprofit community health organization that empowers Greater Philadelphia’s disenfranchised communities to enhance their overall health and well-being. Bebashi’s services and programs include: sexual health education, HIV medical case management and prevention, and hunger relief. Bebashi’s unique core competency is...


  • Brynmawr, Blaenau Gwent, United Kingdom Bryn Mawr College Full time

    The Program Director of the Community Arts Center reports to the Executive Director and is responsible for developing and coordinating the programs of the Community Arts Center in support of the Arts Center’s mission and in coordination and cooperation with the Executive Director. The Program Director is responsible for: Working with faculty to plan and...

  • Program Manager

    2 weeks ago


    Brynmawr, Blaenau Gwent, United Kingdom Bryn Mawr College Full time

    MOMobile Healthy Start supports pregnant women and families with children under the age of two with a wide range of health and social services to reduce infant mortality and poor birth outcomes. In addition to the MOMobile program components, Healthy Start Advocates facilitate parent-child activities to promote optimal child development, screen for...


  • Brynmawr, Blaenau Gwent, United Kingdom Bryn Mawr College Full time

    Established in late 2018, Woori Center (wooricenterpa.org )’s mission is to organize Korean and Asian Americans to achieve social, racial and economic justice. Serving the Greater Philadelphia, Woori Center empowers the most vulnerable community members including the low-income, recent immigrant, limited English proficient, undocumented, youth, women and...


  • Brynmawr, Blaenau Gwent, United Kingdom Bryn Mawr College Full time

    The Coordinated Homeless Outreach Center (CHOC) is a homeless shelter for single adults in Montgomery County PA. It provides short-term (approximately 3 months) safe shelter until individuals can find affordable housing. The Program Manager works closely with the Program Director to maintain program standards. This role involves supporting the program,...

  • Employment Readiness

    2 weeks ago


    Brynmawr, Blaenau Gwent, United Kingdom Bryn Mawr College Full time

    For 100 years Nationalities Service Center (NSC) has welcomed people from around the globe who seek refuge, hope, and opportunity in the Greater Philadelphia area. Our mission is to empower immigrants and refugees to thrive in our communities and pursue a just future. NSC delivers a 360° client experience from early pathways to stability toward long-term...


  • Brynmawr, Blaenau Gwent, United Kingdom Bryn Mawr College Full time

    Reporting to the President/CEO, the Senior Program Director will have internal and external facing roles where he/she is responsible for structuring and leading teams to deliver high quality Middle and High School programming. The Senior Program Director will coordinate with the President/CEO to prepare short and long term strategies to achieve goals and...


  • Brynmawr, Blaenau Gwent, United Kingdom Bryn Mawr College Full time

    JFCS would like to welcome a passionate individual to our team who shares in the ideals of open adoptions and desires to lead outreach efforts to community partners in order to establish new, and maintain and strengthen existing, relationships that will provide resources and referrals for our Open Arms Adoption program. We work within the Philadelphia, NJ,...


  • Brynmawr, Blaenau Gwent, United Kingdom Bryn Mawr College Full time

    The Programming and Marketing Manager is responsible for the overall promotion and execution of the marketing packages for renters of the PG, their classes, rehearsals, and workshops. This includes overseeing social media tools including Facebook, Twitter, Instagram, as well as a quarterly online newsletter (Mailchimp), e-blasts and limited print materials....


  • Brynmawr, Blaenau Gwent, United Kingdom Bryn Mawr College Full time

    The Program Manager will lead the planning, support, and implementation of Drexel-operated programs that support middle school students in university-supported schools. The Program Manager will focus on the key strategy of this program, which is building connections between Drexel students and local middle school students using a two-pronged approach: by...

  • Digital Director

    2 weeks ago


    Brynmawr, Blaenau Gwent, United Kingdom Bryn Mawr College Full time

    The Director of Foundation Relations and Government Grants is an important frontline fundraiser who manages a portfolio of 30-40 foundation, and public agency donors and prospects toward a goal of raising $2-$3 million annually to support the Barnes’ core curatorial, education, community engagement and conservation programs; special exhibitions;...