Hybrid FTC Policy Administrator

1 month ago


Gateshead Tyne and Wear, United Kingdom Whistl Group. Full time

Join our dynamic team on a 12-month fixed-term contract as a Support Administrator for our Spark Etail buying function.
Your role will be pivotal in assisting our Content Manager and Buyers by providing essential administrative support to further our mission as an ethical superstore.
Embarking on this fixed-term contract presents a distinctive opportunity to contribute to the optimisation of our operations.
From data input and product creation to managing customer inquiries and streamlining order processes,
Moreover, you'll benefit from unparalleled support from our collaborative team, who are dedicated to providing comprehensive on-the-job training to empower your success throughout the duration of the contract.
This opportunity not only allows you to make a meaningful impact but also offers the resources and guidance necessary for your professional growth and development.
Upload new products to our online stores using our web-based catalogue system.
Research products and produce well-written general website and product-specific copy.
Enter purchase order data and maintain product information.
Provide general support during catalogue production, including gathering product information and images from suppliers, writing copy, proof -Reading, and other tasks as directed.
Additional tasks as needed, including back-office administration, order processing, and reporting.
Enhanced annual leave entitlement, starting at 31 days
Long service rewards, both financial and leave-based
Health cash plan
Life assurance scheme
Career development opportunities
Access to a well-established Employee Assistance Programme Provider
Monday through Friday, from 9:00 AM to 5:30 PM. Hybrid working options are available.
Initial training will be conducted onsite.
GCSE’s – Grade C and above in Maths and English or equivalent.
Good Working Knowledge of Microsoft Office, Excel and Word is essential.
Knowledge of Photoshop or image editing software would be beneficial but not essential.

Spark Etail Ltd is a prominent multi-channel retailer committed to offering consumers ethically and sustainably sourced products across various categories, including Fashion, Grocery & Everyday, Baby & Child, and Beauty, Health & Wellbeing.
Operating a diverse portfolio of web stores, Spark Etail provides fully-fledged department stores as well as niche sites for Baby, Child & Mum essentials, and sustainable fashion. Additionally, Spark Etail produces four seasonal print catalogues annually.
As a leading online retailer, Spark Etail showcases the widest range of fair trade, organic, and eco-friendly products featuring the UK's premier ethical brands.
Whistl is a delivery management company providing efficient, high-quality and competitively priced services across business mail, parcels, fulfilment and doordrop media in the UK and internationally. Whistl is a Disability Confident employer committed to equal opportunities for all in all our employment policies and practices.
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