Manager-Account Manager

3 days ago


Dover Kent, United Kingdom Clear Voice Full time €35,000

Clear Voice are currently looking for an Account Manager to join their Sales and Marketing team. There are currently two positions available: one on a permanent contract and one on a 12- month maternity cover contract.. In return, you will receive a competitive salary of £35,000 per annum. Clear Voice Interpreting Services is a language services provider and award-winning social enterprise that delivers instant telephone interpreting, face to face appointments and written translations to businesses and charities across the UK. We have a wide range of clients and a strong reputation in the asylum and refugee support sector. All our profits go back to our parent charity Migrant Help to support asylum seekers and victims of trafficking.
The Account Manager role:
As the Account Manager you will oversee your own portfolio of clients, acting as the first point of contact and providing support where needed. The Account Manager will proactively build long-term relationships with our customers through regular calls and review meetings, client visits and presentations to ensure customer retention.
Key responsibilities of our Account Manager:

Support the Sales Managers with the onboarding of new customers.
Facilitate expert advice and guidance to our clients on the services we provide and how to make the most of our services.
Lead point of contact for your assigned customers including sales, operational support, contract renewals, customer complaints, non-conformance, and improvement.
Build lasting relationships with clients to understand their needs and recommend the most suitable products/ services or solutions to improve satisfaction and grow revenue.
Skills and experience we are looking for in our Account Manager:

Significant account management experience
Previous account management experience within the Language Services industry
Flexibility and work life balance
Additional holiday entitlements
Non-contributory pension scheme.
If you are interested in becoming our new Account Manager, please click 'APPLY' today.


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