Publica Group Ltd | Service Delivery Coordinator

4 days ago

Cirencester Gloucestershire, United Kingdom Publica Group Ltd Full time

Are you a highly organised individual with a passion for coordinating and delivering strategic objectives? Do you thrive in a fast-paced environment, ensuring that teams stay on track with delivering priorities and improvements? If so, we have an exciting opportunity for you

We are currently seeking a Service Delivery Coordinator to join our dynamic and innovative team in Cirencester. In this role, you will play a pivotal part in supporting the delivery of our strategic objectives, projects, and financial people processes. Working closely with the Strategic Business Planning & Development Manager, you will be responsible for coordinating and supporting the delivery of our Service Plan, transformational improvement plans, and resource management.

If you are ready to take on a challenging and rewarding role as a Service Delivery Coordinator, apply now We look forward to reviewing your application.

Ensuring that services are delivered according to agreed timelines, quality standards, and stakeholder expectations

  • Ensuring that all necessary resources, such as personnel, equipment, and materials, are allocated appropriately
  • Maintain accurate and up-to-date documentation related to service delivery, risk and resources. This will include service agreements, project plans, risk registers and calendars.

You will need

  • Highly organised with excellent multi-tasking capability
  • Ability to engage with stakeholders at all levels, using a high degree of empathy
  • Detail-oriented mindset with a focus on accuracy and quality
  • Problem-solving skills and the ability to work well under pressure
  • Flexibility and adaptability to accommodate changing needs and project requirements

Special Conditions

  • Full UK Driving Licence and access to a vehicle for work purposes

What can we do for you

  • Agile working allowing a mix of home and office working
  • Flexible working arrangements(depending on the role)
  • 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice
  • Renewed again for another year there is a Health cash plan giving you cash back on health, dental and eye care
  • Pension scheme with a good employer contribution of 5% of your earnings
  • Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
  • Cycle to work scheme
  • Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars
  • Generous sickness cover above statutory entitlements
  • Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury
  • Life assurance, currently four times your annual salary

These are just a handful of the benefits that you can enjoy when you join us

To apply for this position please click on "apply now" within this page to complete an application form and supporting statement together with your CV. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It's important that we're a good fit for each other, so let us know what's important to you and why you want to work for Publica Group Ltd. Your CV will not be available to the hiring manager unless you are shortlisted for interview to assist with our non-biased screening process so please ensure you complete the application form in full.

It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian, and other minority ethnic backgrounds, and those with disabilities.

Accredited of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies - Please state this within your covering statement or in a separate email.

Our organisation is committed to safeguarding the welfare of vulnerable adults, young people and children. Safer recruitment practices are applied to all job vacancies

Successful candidates will be required to complete a pre-employment medical questionnaire; provide references; proof of identity; nationality and immigration status; three years' employment or education history (if applicable) and, in some cases, verification of criminal record.

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