CSM Manager

2 weeks ago


London, United Kingdom WSC Sports Full time

WSC Sports develops an AI-based automation solution for real-time sports content creation
and distribution and is the fastest-growing sports-tech company in the world.
Why WSC Sports:
You'll work in an awesome environment alongside some of the most innovative people around, using cutting-edge technologies and tools (video editing, AI, data, etc.), A key point of contact for all areas, from technical integration to product implementation and content delivery.
Utilize project management skills to drive seasonal/annual project planning, governance, and onboarding including detailed deployment timelines.
Work closely with our account, product, and technical delivery teams based at the Tel-Aviv HQ
Deliver quarterly business reviews to reflect the value the customer derives from our service.
Extract value matter data from BI tools and reports.
3-4 years of background in Customer Success/Account Management/equivalent role.
~ Experience working in a tech B2B company, with a SAAS product.
~ Prior experience in onboarding/project management/training.
~ Experience in video/social media/media streaming - an advantage.

Bonus Points:
Additional languages: French, Spanish, German
*



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