Associate Director
1 week ago
At CSM we are driven by a clear purpose; to Pursue Extraordinary. We exist to create a positive impact on our partners, their audiences, our industry and our people, and to look for opportunities that can inspire a better world in everything we do.
Our diversity of experience, expertise and opinions is our greatest asset, which is why we celebrate our differences. We are looking for individuals who want to put their hand up and challenge convention to create something exciting, bigger and better each and every time.
CSM is proud to share fresh perspectives and new ideas to produce work that others don’t and won’t. What we do is fast-paced, exciting and rewarding which is why we love it and why you’ll love life at CSM.
WHAT YOU WILL BE DOING
[INSERT SPECIFIC INFO ABOUT THE ROLE]
Lead a number of new and existing client accounts and be the senior point person on those pieces of business.
Build strong client relationships that allow for honest and open discussion
Lead impactful and efficient teams to deliver first class work, as well as nurturing the talent they manage
Oversight of one/multiple high-profile account(s) within the Brands Team
Responsible for partnership strategy & campaign direction across multiple touchpoints including partnership communication campaigns, and partnership rights activations live & digitally
Senior advisor to the CSM client account leads, with oversight of key work streams
Responsible for senior client stakeholder relationships & troubleshooting, supporting Account Directors and Senior Account Directors to lead day-to-day client relationships
Maintaining & growing nominated client accounts year on year
Client / Account Oversight
Develop an excellent understanding of client strategy and brand objectives, market and key competitor threats
Form trusted relationships with senior stakeholders at key partners/rights holders
Interrogate clients briefs to unlock maximum commercial opportunities/fees for CSM
Interrogate rights holder proposals, lead partnership negotiations on behalf of CSM clients
Oversight of robust partnership strategy & campaigns, delivering measurable results against overall brand strategy
Oversight of all internal and inter-agency campaign development
Ensure project timelines are (over)delivered upon by client account leads, accurate budget & project reporting
Oversee KPI setting and campaign evaluation with client team, rights holders and CSM team
Regular forward planning to anticipate client challenges / issues and put in place proactive solutions
Internal Communications
Build strong relationships and foster good team spirit internally and amongst client teams
Draw upon senior experience from across CSM and the client teams where relevant, to optimise quality of work provided on the account
Ensure team adhere to client process & procedures at all times
Financial Accountability/Commercial Acumen
Identify incremental business opportunities globally, acting on these with support from Business Directors
Lead contact for procurement, legal & corporate comms team where necessary
Proactively seek ways to positively showcase our services, so we are front of mind when opportunities present themselves - Oversight of annual & project-based scopes of work
SKILLS AND EXPERIENCE NEEDED
Significant experience working on a global business. Sector could be finance, sport, FMCG, retail.
Experience working with, or for global sport/entertainment rights holders
Experience managing significant annual budgets agency or client side
Excellent client management skills - ability to manage senior clients and gain trust and respect of all stakeholders
Demonstrably grown business/revenue/growth for a single client or portfolio of clients
Demonstrably enhanced client relationships, nurturing & growing commercial relationships
Team leadership - ability to empower, delegate and inspire a team of 10+ people
Excellent presentation skills (both writing and delivery) internally and to clients
Excellent communication skills - verbal and written - and attention to detail
Creative thinker, across all owned, earned & paid campaign touchpoints
Deep knowledge of, or a passion for, sport and entertainment
**The type of experience could include**:
Strong partnerships experience who could support on the deal negotiation and then help bring new rights to life
Partnership activation and strategy
CSM recognises that to be an agency of the future we must continue to increase the diversity of our team and the inclusivity of our culture, both of which are intrinsically linked to the health of our people, clients and business. That is why DEI continues to be a priority, ensuring our people and our work reflect and represent the next generation of fans, brands, and consumers.
We are proud to be an equal opportunity employer, and we do not discriminate based on protected characteristics. Please note, people with differing abilities will be provided with accessibilit
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