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Service Desk Manager
3 months ago
Job Title: Service Desk Manager
Location: Bristol
Salary: up to £65,000
Peaple Talent have partnered with an established Southwest based business. They are looking for a Service Desk Manager to lead the team, improve processes, and promote excellence.
The Role:
- Define and manage the support strategy
- Coat and mentor the team to achieve their potential
- Oversee technical support and escalations
- Participate in internal projects for process and documentation improvements
The Candidate:
- Excellent communication and stakeholder management
- Experience managing a technical ITIL Service Desk
- Familiarity with Customer Success functions
The Package:
Base salary: up to £65,000
- 25 days holiday
- Flexible working
- Perkbox
Interested? If you think you're right for this role, then click the 'Apply Now' button and send us your CV.
