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Customer Training Support Advisor

1 month ago

Sheffield, United Kingdom Elevation Recruitment Group Full time

Temporary Customer Service Advisor
~ 4 Months+ Elevation Recruitment Group is excited to partner with a renowned Sheffield-based software company to recruit a Temporary Customer Service Advisor. Customer Service Advisor Key Responsibilities:
~ Handle customer enquiries via phone, email, and chat, ensuring prompt and accurate responses
~ Provide product information and support to customers
~ Resolve customer issues and complaints in a professional manner
~ Maintain up-to-date knowledge of company products and services
~ Log and manage customer interactions in the CRM system
~ Customer Service Advisor Requirements:

Previous experience in a customer service or support role, preferably within software
Experience with CRM systems is a plus

If you are a customer-focused professional looking for a temporary role, please apply