Customer Relations Coordinator

1 week ago


Daventry Northamptonshire, United Kingdom Bush and Company Rehabilitation Full time
Customer Relations Coordinator

Location : Daventry Contract Type : Permanent/ Full-time Salary : 22,000 Hours : 35 hours per week Benefits : Competitive

WHAT YOULL BE DOING AS CUSTOMER RELATIONS COORDINATOR

The primary purpose of the Customer Relations Coordinator support the Bush & Co enquiries team in maintaining and enhancing our relationships with our customers, focusing on new business development, and providing support to our internal teams, associates, and clients. This is an exciting role which provides support with the set-up and management of new enquiry cases to assist with efficient customer service and administrative support.

Liaise with existing and potential new customers in relation to their specific needs in terms of new enquiries, being able to gather relevant clinical and service data to ensure the correct Expert or Case Manager is identified and suggested. Responsible for the accurate set-up of our system of all new enquiry cases across Expert Witness and Case Management Services. Source suitable Experts and Case Managers and conduct accurate fee estimates for each enquiry. Performing follow-up calls and chaser tasks to meet deadlines and enhance conversion. Liaising with Expert Witnesses, Case Managers, and solicitors to assist with any queries throughout the pre-instruction stage. Maintaining the enquiries inbox to check for mail and action queries as necessary, whilst demonstrating excellent verbal and written communication when connecting with internal and external customers. Provide phone cover for other business teams and ensure all calls are transferred within the allotted timeframe. Ensure all correspondence is saved to the correct case and is processed in a timely and efficient manner. Conduct accurate data cleansing tasks when necessary.

SKILLS AND EXPERIENCE REQUIRED

Experience in customer service and administration experience. Able to utilise Microsoft applications and understand data usage. Efficient organisational and data management skills. Exceptional interpersonal and communication skills (verbal and written).

PERSONAL ATTRIBUTES

Ability to multi-task, prioritise and work to deadlines. Reliable, hardworking, and conscientious. Ability to work under pressure whilst being able to absorb and retain information. Curious to learn new things. Unified in working in a team environment. Driven to achieve, succeed and progress. Passionate about our customers, business, and personal performance.

WHAT YOULL GET IN RETURN

As a member of our team, you can expect to work in a rewarding, fun environment with a commitment to working hard, enjoying what you do, and making a difference in peoples lives.

We have a strong commitment to providing in-house training, which includes a variety of training sessions focused on development and further learning, alongside regular reviews.

We also offer a great range of benefits that support our employees, including 23 days of holiday per annum, plus bank holidays and Christmas closure, a competitive pension, and a health benefits package from the company.

You may have experience in the following: Engagement Coordinator, Client Care Coordinator, Customer Advocacy Specialist, Client Relations Coordinator, Customer Satisfaction Coordinator, Client Support Specialist, Customer Service Coordinator.

REF-213486 TPBN1_UKTJ

  • Daventry, Northamptonshire, United Kingdom Bush and Company Rehabilitation Full time

    Upload your CV and be the first to apply Customer Relations Coordinator Location : Daventry Contract Type : Permanent/ Full-time Salary : 22,000 Hours : 35 hours per week Benefits : Competitive WHAT YOU’LL BE DOING AS CUSTOMER RELATIONS COORDINATOR The primary purpose of the Customer Relations Coordinator support the Bush & Co enquiries team...


  • Daventry, United Kingdom Bush and Company Rehabilitation Full time

    Customer Relations CoordinatorLocation: DaventryContract Type: Permanent/ Full-timeSalary: 22,000Hours: 35 hours per weekBenefits: CompetitiveWHAT YOULL BE DOING AS CUSTOMER RELATIONS COORDINATOR The primary purpose of the Customer Relations Coordinator support the Bush & Co enquiries team in maintaining and enhancing our relationships with our customers,...


  • Daventry, United Kingdom Bush and Company Rehabilitation Full time

    Customer Relations CoordinatorLocation: DaventryContract Type: Permanent/ Full-timeSalary: 22,000Hours: 35 hours per weekBenefits: CompetitiveWHAT YOULL BE DOING AS CUSTOMER RELATIONS COORDINATOR The primary purpose of the Customer Relations Coordinator support the Bush & Co enquiries team in maintaining and enhancing our relationships with our customers,...

  • Customer Relations Coordinator

    Found in: Whatjobs ES C2 - 7 days ago


    Daventry, United Kingdom Bush and Company Rehabilitation Full time

    Customer Relations CoordinatorLocation: DaventryContract Type: Permanent/ Full-timeSalary: 22,000Hours: 35 hours per weekBenefits: CompetitiveWHAT YOU’LL BE DOING AS CUSTOMER RELATIONS COORDINATORThe primary purpose of the Customer Relations Coordinator support the Bush & Co enquiries team in maintaining and enhancing our relationships with our customers,...


  • Daventry, United Kingdom Bush & Company Rehabilitation Full time

    Job Advert Bush & Co provide case management and expert witness services in the catastrophic injury sector. We work with claimant and defendant solicitors and insurers to provide services to support clients following life-changing injuries. A career at Bush & Co gives you the opportunity to bring your skills and experience to this sector and join an...


  • Daventry, Northamptonshire, United Kingdom Bush and Company Rehabilitation Full time

    Contract Type : Permanent/ Full-time The primary purpose of the Customer Relations Coordinator support the Bush & Co enquiries team in maintaining and enhancing our relationships with our customers, focusing on new business development, and providing support to our internal teams, associates, and clients. This is an exciting role which provides support...


  • Daventry, United Kingdom Brook Street Full time

    **Customer Support Coordinator** **Monday - Friday 8:00am - 5:00pm** **Salary £23,500** **The role will require the ability to deal across functions, from workshop floor personnel, Field Service Engineers through to, and including, Senior Managers, decision makers and main board directors within customer organisations and our own...


  • Daventry, United Kingdom Brook Street Full time

    **Specialist Account Coordinator** **Salary £23,500 (ATTRACTIVE SALARY INCREASE)** **Monday - Friday 8:00am - 5:00pm** **Primary function of the role is to cover all customer service and administration aspects for** **Municipal and Strategic Accounts. In this role you would be working closely with the Strategic** **Business Development Manager and...


  • Daventry, Northamptonshire, United Kingdom The Recruitment Co. Full time

    Internal Sales Coordinator Salary dependent on experience Daventry, Northants 8:30am - 17:00pm Monday to Thursday & 8:30am - 16:00pm Friday Permanent Our long established manufacturing client based in Daventry, Northamptonshire are looking to recruit a permanent Internal Sales Coordinator. The role: To provide sales and administrative support for all...


  • Northamptonshire, United Kingdom Brook Street Full time

    **Customer Support Coordinator** **Salary £23,500 (ATTRACTIVE SALARY INCREASE)** **Monday - Friday 8:00am - 5:00pm** Primary function of this new role is for customers to have one point of contact for all their needs going forward and ensure customer satisfaction at all times. Each coordinator will be responsible for a designated region covering all...


  • Daventry, Northamptonshire, United Kingdom The Recruitment Co. Full time

    Internal Sales Coordinator Salary dependent on experience Daventry, Northants 8:30am - 17:00pm Monday to Thursday & 8:30am - 16:00pm Friday Permanent Our long established manufacturing client based in Daventry, Northamptonshire are looking to recruit a permanent Internal Sales Coordinator. The role: To provide sales and administrative support...


  • Daventry, Northamptonshire, United Kingdom SF Recruitment Full time

    Internal Sales Coordinator 5 Hours per week - Monday to Friday. The Professional Services team at SF Recruitment are currently recruiting for an Internal Sales Coordinator To provide sales and administrative support for all products and sales office processes Be responsible for sales support for both UK & Export customer enquiries / orders...


  • Daventry, United Kingdom Apex Recruitment Services Full time

    **Location**: Daventry, Northamptonshire **Employment Type**: Permanent **Hours**:Mon - Fri 8.00am - 17.00pm Are you ready to immerse yourself in the world of luxury automotive excellence? Our client, a prestigious luxury automotive brand nestled in Daventry, is seeking a passionate **Specifications Coordinator** to join their ranks. With a global...


  • Northamptonshire, United Kingdom Amplifon Group Full time

    **Customer Care Coordinator** **Northampton** **Hours: 37.5 hours | Monday to Friday (9am - 5pm).** **Salary: £20,475 p.a. + Variable commission scheme** **A Career to Be Proud Of....**At Amplifon, we are dedicated and proud to provide the most advanced hearing aid technology that allows us to deliver an exceptional experience to every one of our...


  • Daventry, United Kingdom The Recruitment Co Full time

    Internal Sales Coordinator Salary dependent on experience Daventry, Northants 8:30am - 17:00pm Monday to Thursday & 8:30am - 16:00pm Friday Permanent Our long established manufacturing client based in Daventry, Northamptonshire are looking to recruit a permanent Internal Sales Coordinator. The role: To provide sales and administrative support for all...

  • Internal Sales Coordinator

    Found in: Talent UK C2 - 2 weeks ago


    Daventry, United Kingdom The Recruitment Co. Full time

    Internal Sales Coordinator Salary dependent on experience Daventry, Northants 8:30am - 17:00pm Monday to Thursday & 8:30am - 16:00pm Friday PermanentOur long established manufacturing client based in Daventry, Northamptonshire are looking to recruit a permanent Internal Sales Coordinator.The role: To provide sales and administrative support for all products...

  • Internal Sales Coordinator

    Found in: Talent UK C2 - 20 hours ago


    Daventry, United Kingdom The Recruitment Co. Full time

    Internal Sales Coordinator Salary dependent on experience Daventry, Northants 8:30am - 17:00pm Monday to Thursday & 8:30am - 16:00pm Friday Permanent Our long established manufacturing client based in Daventry, Northamptonshire are looking to recruit a permanent Internal Sales Coordinator.The role: To provide sales and administrative support for all...


  • Corby, Northamptonshire, United Kingdom Get Staffed Full time

    Customer Services Coordinator Corby, Northamptonshire Full Time / 16-Month Maternity Cover Do you want to work for a company who... cares for its employees & customers in equal measure? is serious about sustainability & the environmental impact of its products & processes? can provide a long-term future & personal development for those who aspire?...


  • Daventry, United Kingdom Surevent UK Ltd Full time

    **About us** Surevent UK Ltd is a small to medium business based in Daventry. We cover water and air environmental compliance on a national scale with 60+ clients from large scale national portfolios to singular buildings. We are looking for a Technical Coordinator to join our growing administration team within our head offices, based in Daventry. This...

  • Customer Services Coordinator

    Found in: Jooble UK C2 - 3 days ago


    Corby, Northamptonshire, United Kingdom Get Staffed Full time

    Customer Services Coordinator All potential candidates should read through the following details of this job with care before making an application. Corby, Northamptonshire Full Time / 16-Month Maternity Cover Do you want to work for a company who... cares for its employees & customers in equal measure? is serious about sustainability & the...