Customer Support Coordinator

3 weeks ago


Northamptonshire, United Kingdom Brook Street Full time

**Customer Support Coordinator**
**Salary £23,500 (ATTRACTIVE SALARY INCREASE)**
**Monday - Friday 8:00am - 5:00pm**

Primary function of this new role is for customers to have one point of contact for all their needs going forward and ensure customer satisfaction at all times. Each coordinator will be responsible for a designated region covering all aspects of Customer Service.

DUTIES:

- Accurately processing customer orders in a timely manner on SAP from various sources (parts / machines / internal / external)
- Completing all administrative duties and support Sales team with all administrative requirements to ensure smooth running of all accounts. Assisting the team to improve their productivity and focus.

ABOUT YOU:

- At least 3 years sales administration or customer service experience.
- Excellent communication skills both verbal and written
- Highly organised with experience of working to deadlines.



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