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Customer Service Coordinator

4 months ago

Reading Berkshire, United Kingdom Focus Resourcing Full time

An excellent opportunity has arisen to work for our established client in Theale as a Customer Service Coordinator. Working hours are Monday - Friday, 8AM - 4PM, 9AM - 5PM or 10AM - 6PM.
Please note, this is a 12-month fixed-term contract
Purely office based
As the Customer Service Coordinator, you will be responsible for:

Answering telephone calls promptly in line with contractual obligations
Coordinating the daily workflow for service delivery
25 days holiday + bank holidays
~ Death in service scheme
~ Pension
~ Perkbox - discount with different retailers
~ Cycle to work scheme

The successful Customer Service Coordinator will have the following related skills / experience:

Strong customer service experience in a call centre environment
Intermediate IT skills including Excel, Word, and Outlook