Remote Account Director/Client Services

4 weeks ago

London, United Kingdom Tyk Technologies Full time

Strategic Account Executive (Enterprise)
Remote - United States of America / Commercial
The Tyk API Management platform is helping to drive the connected world and power new products and services. We’re changing the way that organisations connect any number of their systems and services. Whether internal, external, public or highly encrypted systems, Tyk helps businesses drive value across the retail, finance, telecoms, healthcare, or media industries (to name just a few)
If you’ve banked online, used an app to check the news, or perhaps even driven a connected car, API’s, and by extension, Tyk, make that possible. Brands using Tyk range from Lotte, Bell, T Mobile, to RBS, Capital One and Vinci. We’ve started by building an API Management platform.
Total flexibility, default remote, radical responsibility
We offer unlimited paid holidays and remote working from anywhere in the world , for everyone, Why? Tyk is a leading player in the API management industry, providing innovative solutions that empower businesses to thrive in the digital landscape. We are seeking a highly motivated and experienced Strategic Account Executive to join our dynamic Commercial Team reporting into our VP of Sales, Americas.
Drive the entire sales cycle from prospecting to closing, ensuring revenue targets are met.
Build a robust sales pipeline through effective lead generation and qualification.
Collaborate with marketing and other teams to optimise outreach and engagement strategies.
Customer Engagement and Relationship Building:
Establish and nurture strong relationships with key stakeholders in prospective accounts.
Navigate complex sales processes, addressing objections, and assisting prospects in structuring business cases.
Leverage CRM data to track market trends, customer interactions, and potential opportunities.
Attend industry events, conferences, and networking opportunities to enhance Tyk’s market presence.
Collaborate with cross-functional teams, including the use of CRM tools, to ensure seamless customer onboarding and support.
Maintain high-quality data in the CRM, ensuring accurate and up-to-date information on leads and opportunities.
Provide regular and accurate sales forecasts and reports, utilising CRM data.
Contribute insights and feedback to enhance product offerings and sales strategies.
Collaborate with internal teams to help prospects structure business cases for the adoption of Tyk’s product.
Continuous Learning and Development:
Actively participate in sales skills development initiatives, fostering a culture of continuous learning within the team.
Collaborative Stakeholder Management:
~ Collaborate with wider business partners to achieve collaborative stakeholder management, enhancing relationships beyond direct customers.

Flexibility and Travel:
~ Ability to travel if needed and comply with the company’s travel policy, engaging with clients in-person to build relationships and awareness of Tyk within our accounts.

Schedule and conduct meetings, client visits, and remote video calls to introduce Tyk to our customers.
Develop account plans to help drive selection and adoption of Tyk, capturing, articulating, and reinforcing the value derived from the customer’s investment in Tyk.
Manage the entire sales process, utilising MEDDPIC for effective qualification.
Maintain CRM data at a high standard for accurate reporting and insights.
Own and drive the completion of customer RFIs, RFPs and overall management of POCs, collaborating with internal and external resources as needed to ensure success.
Extensive enterprise sales experience in the technology sector.
Proven track record of meeting and exceeding sales targets.
Strong understanding of enterprise sales cycles, procurement processes, and the MEDDPIC framework.
Familiarity with API management or related technologies is advantageous.
Strong relationship-building and interpersonal skills.
Adaptability and resilience in a dynamic sales environment.
Everyone has unlimited paid holiday.
Employee share scheme
Generous maternity and paternity leave
We all share the same vision – we value authenticity, respect, responsibility, independence, honesty, diversity and inclusion and most importantly treating others how you wish to be treated. Tyk is an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
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