Lead Client Relationship Manager

3 weeks ago


London, United Kingdom Media IQ Recruitment Ltd Full time

Lead Client Relationship Manager - Business Intelligence for Marketers
BI / SaaS / Research / IT
Contract Type
Permanent
London (1 day a week) + Working from Home
Do you have 2+ years client relationship management experience within the SaaS/BI space?
Have you managed or mentored more junior client relationship managers?
Like the idea of working for a highly respected global information and events business?
A leading global media and information business with strong career prospects and an entrepreneurial and client-centric approach to growth. They have strong training and development as well as many benefits and rewards. The business intelligence platform which you would be working on, is a leading global platform which provides marketers with best practice advice, trend data, special reports, webinars, insights, research papers, advisory services and much more. It exists to help marketers to spend their budgets as effectively as possible in an ever changing marketing landscape. You will manage and resolve issues, provide training and help to ensure that your clients are gaining the most amount of value out of their subscription to the platform.
In addition to the above, you will also be managing 2 client relationship managers, coaching and training them and ultimately helping them to hit their engagement targets.
2+ years client relationship/account management experience within a SaaS/BI environment
Experience of mentoring/managing more junior relationship managers
An interest in marketing



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