E-commerce Operations Coordinator

3 weeks ago


United Kingdom Sonorous Group Full time

Job Title: E-commerce Operations Coordinator

Location: Ireland/UK based (mandatory). Fully remote.

Company: Commerce Connect

About Us:

Commerce Connect is a dynamic e-commerce company specializing in online sales worldwide. Leveraging innovative subscription models, we aim to provide exceptional value to our customers while ensuring long-term relationships and sustainable growth.

Role Overview:

We are seeking a motivated and detail-oriented E-commerce Operations Coordinator to join our team. This role will be instrumental in streamlining our operations, managing merchant account applications, onboarding new stores, and facilitating communication with various third-party partners.

Key Responsibilities:

  • Manage merchant account applications for credit/debit card processing.
  • Coordinate the onboarding process for new stores, ensuring smooth integration with our CRM systems.
  • Act as a primary point of contact for communication with third-party partners, including Google and Facebook advertising platforms.
  • Monitor and optimize e-commerce operations to enhance efficiency and customer satisfaction.
  • Collaborate with cross-functional teams to troubleshoot issues and implement solutions.
  • Assist in developing and maintaining operational documentation and procedures.

Requirements:

  • Bachelor's degree in Business Administration, Marketing, or related field.
  • Prior experience in e-commerce operations, preferably in a subscription-based model.
  • Familiarity with merchant account applications and payment processing systems.
  • Proficiency in CRM platforms (e.g., Salesforce, HubSpot) and basic technical skills.
  • Excellent communication and interpersonal skills.
  • Strong attention to detail and problem-solving abilities.
  • Ability to work independently and prioritize tasks effectively.

Benefits:

  • Competitive base salary of €30,000 per year.
  • Performance bonuses available based on individual and company performance.
  • Flexible remote work environment.
  • Opportunities for career growth and development within a fast-paced industry.

If you are passionate about e-commerce and eager to contribute to a dynamic team, we'd love to hear from you

Please submit your resume and cover letter outlining your relevant experience and why you're the perfect fit for this role.



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