E-Commerce/ Online Ordering Manager

3 weeks ago

United Kingdom Dole UK Ltd Full time

ABOUT THE ROLE

The role of E-commerce / Online Ordering Manager will be responsible for leading the onboarding of customers to a new Online Ordering platform across our UK Foodservice sites. This will involve engagement with customers and colleagues across the UK, as well as becoming the primary contact with the software provider.

The role will support the Foodservice branches with their use of the system, controlling and coordinating data accuracy and liaising with Dole IT and the platform provider. The role will also encompass EDI for the Division, becoming the point of contact for EDI and driving increased use of EDI through customer engagement and liaising with the sales teams.

This is a new role and the successful applicant will need to demonstrate an ability to problem solve and work across multiple locations and multiple internal / external groups of users and stakeholders. Initially the role will be stand alone, but as the platform is rolled out across the UK we envisage line management responsibility for a team of 2-3 people, potentially across UK locations.

KEY RESPONSIBILITIES

  • Work with Divisional Directors, Senior Managers and Business Analysts to drive the rollout of the system across multiple UK locations
  • Work with customers to support the onboarding process and liaising with Dole branches
  • Take responsibility for EDI for the Division, working with Senior colleagues, sales teams, IT and customers to drive increased EDI take up
  • Become the primary contact with the external software provider to ensure we get the best use out of the system
  • Become a Super User for the platform, able to help colleagues out with any queries
  • Coordinate and control business data flows to the platform, i.e. customer data, pricing, promotions, product master data, etc.
  • Work with Dole IT to ensure accurate information flows to and from ERP systems
  • Troubleshoot areas of master data and develop processes to ensure accuracy going forwards
  • Create and maintain relevant documentation and procedures
  • Support any future development of the platform, i.e. additional modules, new features etc

EXPERIENCE

  • 2+ years’ experience in a relevant or related role. This could be in a similar role, or in a role with experience directly applicable – Sales / Telesales, Operations, master data, IT & systems
  • Comfortable with direct customer relationships to support the onboarding process
  • Ability to take over ownership from the project team and work with key stakeholders to determine requirements and drive the rollout across the branches
  • Excellent communication skills, ability to interpret complex requirements across business and IT
  • Ability to design and generate reports and analysis from multiple systems
  • An understanding of ERP systems, E-commerce and EDI
  • Proven ability to manage complexity whilst driving standardisation
  • A high degree of ownership, taking an organised and strategic approach to work
  • Practical problem-solving approach, able to ask for help when needed but comfortable progressing tasks independently
  • Experienced in using Microsoft Office – Excel advanced, Teams, Powerpoint
  • FMCG or fresh produce experience would be an advantage
#J-18808-Ljbffr

  • E-COMMERCE VISUAL MERCHANDISER

    2 hours ago

    United Kingdom House Of Fashion Associates Full time

    E-COMMERCE VISUAL MERCHANDISER  ONLINE LADIESWEAR FASHION BRAND MANCHESTER £30 - £35k  Our client a successful and rapidly expanding online ladieswear fashion brand in Manchester are looking for an experienced E-commerce Visual Merchandiser with online fashion experience to come on board and play an integral part in their E- fashion commerce team. The...

  • E-commerce Manager/Amazon Consultant

    2 weeks ago

    United Kingdom Londontown, Inc. Full time

    E-commerce Manager and Amazon Specialist (Independent Contractor)10 to 20 hours per week (Part-time) We are seeking a highly skilled and experienced E-commerce Manager and Amazon Specialist to join our team as an independent contractor. The ideal candidate will have a proven track record in e-commerce management, growth strategy development, digital...

  • Remote E-commerce Specialist

    2 weeks ago

    United Kingdom Hubstaff Full time

    I'm the founder of SellerPlex, host of the Ecom Exits Podcast, and partner in a handful of other online businesses. SellerPlex is growing fast and we are in need of awesome people to help us give value to our clients and build awesome professional relationships with them. Our mission is to help empower e-commerce/FBA entrepreneurs to run better...

  • e-Commerce Manager MacGregor Recruitment Solutions Fenestration

    1 month ago

    United Kingdom Double Glazing Blogger Full time

    Window & door trade supply experience and looking for a new career opportunity? We are recruiting on behalf of a successful multi site trade supplier of windows and doors who are going from strength to strength. Following the launch and growth of their e-commerce offering they are looking to appoint a dedicated E-Commerce Manager to join and manage their...

  • E-commerce Manager/Amazon Consultant

    2 weeks ago

    United Kingdom Londontown, Inc. Full time

    E-commerce Manager and Amazon Specialist (Independent Contractor)10 to 20 hours per week (Part-time)Londontown is a US based companyWe are seeking a highly skilled and experienced E-commerce Manager and Amazon Specialist to join our team as an independent contractor. This role is pivotal in driving growth and maximizing opportunities within our Amazon...

  • E-commerce Manager/Amazon Consultant

    2 weeks ago

    United Kingdom Londontown, Inc. Full time

    E-commerce Manager and Amazon Specialist (Independent Contractor)10 to 20 hours per week (Part-time)Londontown is a US based companyWe are seeking a highly skilled and experienced E-commerce Manager and Amazon Specialist to join our team as an independent contractor. This role is pivotal in driving growth and maximizing opportunities within our Amazon...

  • E-commerce Manager/Amazon Consultant

    2 weeks ago

    United Kingdom Londontown, Inc. Full time

    E-commerce Manager and Amazon Specialist (Independent Contractor) 10 to 20 hours per week (Part-time) Londontown is a US based company We are seeking a highly skilled and experienced E-commerce Manager and Amazon Specialist to join our team as an independent contractor. This role is pivotal in driving growth and maximizing opportunities within our Amazon...

  • E-commerce Manager/Amazon Consultant

    2 weeks ago

    United Kingdom Londontown, Inc. Full time

    E-commerce Manager and Amazon Specialist (Independent Contractor)10 to 20 hours per week (Part-time) Londontown is a US based company We are seeking a highly skilled and experienced E-commerce Manager and Amazon Specialist to join our team as an independent contractor. This role is pivotal in driving growth and maximizing opportunities within our Amazon...

  • E-Commerce Administrator

    4 weeks ago

    United Kingdom Rubiconsa Full time

    About the E-Commerce Administrator We are looking for an experienced, organized and detail-oriented E-commerce Administrator - Energy to join our team in Walmer, Gqeberha. In this role, you will be responsible for processing payments, allocating funds to orders, coordinating stock orders, and ensuring smooth order fulfilment. The ideal candidate should...

  • Online Visual Merchandiser

    2 hours ago

    United Kingdom House Of Fashion Associates Full time

    E-COMMERCE VISUAL MERCHANDISER  ONLINE LADIESWEAR FASHION BRAND Our client a successful and rapidly expanding online ladieswear fashion brand in Manchester are looking for an experienced E-commerce Visual Merchandiser with online fashion experience to come on board and play an integral part in their E- fashion commerce team. The successful candidate...

  • e-Commerce Manager MacGregor Recruitment Solutions Fenestration

    1 month ago

    United Kingdom Double Glazing Blogger Full time

    Window & door trade supply experience and looking for a new career opportunity? We are recruiting on behalf of a successful multi site trade supplier of windows and doors who are going from strength to strength. Following the launch and growth of their e-commerce offering they are looking to appoint a dedicated E-Commerce Manager to join and manage their...

  • Trade Marketing Manager

    4 weeks ago

    United Kingdom Antal International Network Full time

    Recognised cosmetics brand with more than 25 years of experience in the sector, specialising in the distribution of dermo-cosmetic products internationally, focusing on beauty centres. It is looking for a specialist in Trade & Digital Marketing Manager to join its Digital & Marketing team.   Build & Manage marketing plans Responsible for preparing...

  • 6 - E-commerce Operations Manager

    3 weeks ago

    United Kingdom JC Sports Inc. Full time

    Location: Argentina, Australia, Canada, France, UK, US Report to: Director of Operations Summary: We are looking for an Ecommerce Operations Manager to be an integral member of our Operations Team. Reporting into the Head of Operations, the Ecommerce Operations Manager is responsible for managing end-to-end execution of e-commerce fulfilment. This...

  • Online / eCommerce Manager

    1 month ago

    United Kingdom Fidelis Partners Full time

    Food, Glorious food, Magical food, Wonderful food, Marvellous food, Fabulous food, Beautiful food, Glorious food!" Our client, a successful and growing business who sits firmly within the FMCG/Food marketplace are looking to attract a highly capable, ambitious ECommerce Manager. [This is a critical role in the delivery of the E-Commerce strategy and growth...

  • Womenswear Buying and E-commerce Assistant

    2 days ago

    United Kingdom Manière De Voir Full time

    We have a new opportunity for a Buying and E-commerce Assistant to join our team . About Us Manière De Voir is an online fashion brand for Menswear and Womenswear, created to fulfil the need of fashion-forward enthusiasts, who desire trend-focused contemporary designs with competitive prices. We aim to deliver premium quality control, through selected...

  • Senior E-commerce Consultant

    4 weeks ago

    United Kingdom KPS AG Full time

    The Senior E-commerce Consultant will provide presales, project definition (discovery) and ongoing CX consultancy services to existing and potential new clients. Start Immediately Location United Kingdom Entry Level Professional Join KPS Want to join us on our journey? You'll be experienced in... Communicating with client stakeholders at all...

  • Digital Project Manager

    6 days ago

    United Kingdom JD&Co Full time

    JD&Co has an unrivalled reputation across the digital scaleup & VC communities. We have spent the past decade partnering with high-growth, early to mid-stage businesses and have helped shape the teams of some of the best and brightest consumer and B2B tech brands around today. We’re partnered with a highly creative and innovative early stage digital...

  • Tehchnical Solutions Manager

    1 hour ago

    United Kingdom Pivotal London Full time

    Senior Customer Solutions Manager - E-commerce - Global Social Media Brand - London Pivotal are proud to be working with a global social media brand who are looking for an ambitious Senior Customer Solutions Manager to join their e-commerce team based in London. Launched in the UK in 2021 this is the first international expansion of the social media...

  • 2 - E-commerce Catalogue & Data Associate

    1 month ago

    United Kingdom JC Kids Full time

    Department: Middle Management Location: Australia, Canada, France, UK, US Report to: System Administrator Summary: The fundamental responsibility of the Ecommerce Catalog & Data Manager is the upkeep and implementation of all digital assets both internally and externally. The Ecommerce Digital Catalog & Data Manger works directly with the Sales...

  • Business Development Manager

    2 weeks ago

    United Kingdom Rémy Cointreau Group Full time

    Reporting to the E-Commerce National Account Manager, you will proactively manage and grow E-Commerce & Corporate business across the Remy Cointreau portfolio of exceptional Spirits and Champagne. With full responsibility for a customer portfolio covering key strategic areas such as Specialists, Cocktails and Corporate, you will be required to develop...