Online Sales Customer Support Admin
4 weeks ago
We are a family business from farming roots.
The group consists of three divisions VetPlus, a global leader in companion animal nutraceuticals, Agri- Lloyd, an agriculture focused unit and Mill Farm Sports Village, a multi purpose leisure complex incorporating a fully owned football club with associated facilities.
Working as part of the IT team, the Sales Data Admin Support will report to the SQL BI Developer and be expected to continuously review and update our Customer Relationship Management system.
Working with the sales teams to ensure codes from wholesalers are correctly correlated to our CRM system
Ensuring the prices are correct within the CRM system and categorised correctly
Creating new accounts, finding/ merging duplicate records, archiving and moving accounts to different geographical territories
Responsible for running mail merges, adhering to the SOPs provided, collating the relevant data based of the requirements set out by the stakeholders and arranging printing of these
Complete tasks relating to accuracy outside of the CRM world such as Sage 200 and our bespoke digital solution
Find missing information by using reliable data search engines/ sources online and liaising with the sales teams
We will also provide you with basic SQL skills
Good knowledge of Microsoft programmes
Keen eye for detail and an understanding of the importance of data accuracy
Exposure to a data intensive and/or CRM based role would also be beneficial
Private Healthcare
Company Pension
Discounts on food and products at Mill Farm including discounts on AFC Fylde game tickets
Career progression
Gym
Employee of the month/ year
On site car parking facilities
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