Governance, Performance and Improvement Manager

3 weeks ago


Twickenham Greater London, United Kingdom NIHR (National Institute for Health and Care Research) Full time €39,200 - €41,400

Are you passionate about driving organisational excellence and achieving strategic success? The National Institute for Health and Care Research is seeking a dedicated and dynamic individual to join our team as a Governance, Performance, and Improvement Manager.
In this role, you will play a pivotal part in enhancing our organisational processes, ensuring robust governance, and leading performance improvement initiatives. Your work will directly contribute to our mission of improving the health and wealth of the nation through research.

The National Institute for Health Research (NIHR – ) is funded by the Department of Health and Social Care to improve the health and wealth of the nation through research, and is the largest funder of health and social care research in the UK. The NIHR Central Commissioning Facility (CCF), based in Twickenham, manages circa £550+ million pa of NIHR research and infrastructure funding.

The Governance, Performance and Improvement is a team of individuals who have primary and secondary responsibilities to mitigate against single points of failure. The Governance, Performance, and Improvement Manager plays a pivotal role in ensuring the seamless execution of the GMG’s vision and strategy. This key position is crucial in overseeing governance frameworks, enhancing performance metrics, and spearheading continuous improvement initiatives.

The GPI Manager role is integral to ensuring high quality service is provided to enable an effective and efficient governance within GMG as well as having responsibility in a variety of areas that are within the remit of the Governance, Performance and Improvement team.

Review Policies and Standard Operating Procedure documents relating to corporate and Information Governance
Governance
~ Provide expert advice and operational delivery of all areas of governance supporting the Governance, Performance and Improvement Lead

Risk Management
Assist with the development of effective and efficient risk management
Undertake risk assessments and risk evaluations at a corporate level
Provide support and training to teams on their approach to risk management
Complaints Management
~ Be responsible for the effective management of complaints

Information Governance
~ To support the Senior Information Governance Manager in carrying out Data Protection Audits, Data Protection Impact Assessments and ensuring that the ROPA is up to date

Planning
~ Work with the Senior Project and CI Manager, liaising with teams across GMG to ensure that annual planning cycle runs smoothly and that all plans are regularly reviewed and updated

Quality - Compliance Management
~ Work closely with the Quality and Compliance Manager to identify opportunities for improving the collection and quality of formal documentation


Understanding and experience of corporate governance
Experience of delivering secretariat service, including writing minutes and papers
Microsoft Office, G Suite and project management software
Writing and maintaining policies, procedures and work instructions

Experience of writing and maintenance of risk registers
An understanding of academic and/or research activities in science
Experience of translating policy into practice
Change management experience

Yearly bonus - subject to company performance
~25 days annual leave, plus public holidays (UK)
~ Enhanced contributory pension scheme
~ Life Insurance
~ Season Ticket Loan
~ Laptop, IT equipment and remote IT support


This is an office based, home working (hybrid) role with an expectation for all employees to attend our offices a minimum of 4 days a month, which might increase, subject to team requirements.



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