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Governance, Performance and Improvement Manager
2 months ago
Are you passionate about driving organisational excellence and achieving strategic success? The National Institute for Health and Care Research is seeking a dedicated and dynamic individual to join our team as a Governance, Performance, and Improvement Manager.
In this role, you will play a pivotal part in enhancing our organisational processes, ensuring robust governance, and leading performance improvement initiatives. Your work will directly contribute to our mission of improving the health and wealth of the nation through research.
About us
The National Institute for Health Research (NIHR – www.nihr.ac.uk) is funded by the Department of Health and Social Care to improve the health and wealth of the nation through research, and is the largest funder of health and social care research in the UK. The NIHR Central Commissioning Facility (CCF), based in Twickenham, manages circa £550+ million pa of NIHR research and infrastructure funding.
The Team
The Governance, Performance and Improvement is a team of individuals who have primary and secondary responsibilities to mitigate against single points of failure. All members of the team will have the opportunity to work across all areas of responsibility, which offers individuals a breadth of experience and development.
Job Description
Are you passionate about driving organisational excellence and strategic success? The Governance, Performance, and Improvement Manager plays a pivotal role in ensuring the seamless execution of the GMG’s vision and strategy. This key position is crucial in overseeing governance frameworks, enhancing performance metrics, and spearheading continuous improvement initiatives.
The GPI Manager role is integral to ensuring high quality service is provided to enable an effective and efficient governance within GMG as well as having responsibility in a variety of areas that are within the remit of the Governance, Performance and Improvement team.
The remit for the GPI team is a broad one, hence we are looking for individual (s) that have a specialism in one or more of the areas listed below and have the willingness and desire to broaden their knowledge and skills.
Key Responsibilities
General
- Manage the honorarium process
- Review Policies and Standard Operating Procedure documents relating to corporate and Information Governance
Governance
- Provide expert advice and operational delivery of all areas of governance supporting the Governance, Performance and Improvement Lead
Risk Management
- Assist with the development of effective and efficient risk management
- Undertake risk assessments and risk evaluations at a corporate level
- Provide support and training to teams on their approach to risk management
Complaints Management
- Be responsible for the effective management of complaints
Information Governance
- To support the Senior Information Governance Manager in carrying out Data Protection Audits, Data Protection Impact Assessments and ensuring that the ROPA is up to date
Planning
- Work with the Senior Project and CI Manager, liaising with teams across GMG to ensure that annual planning cycle runs smoothly and that all plans are regularly reviewed and updated
Quality - Compliance Management
- Work closely with the Quality and Compliance Manager to identify opportunities for improving the collection and quality of formal documentation
Experience and Technical Skills
Required Criteria
- Understanding and experience of corporate governance
- Experience of delivering secretariat service, including writing minutes and papers
- Managing and presenting complex information so that it is clear and concise
- Microsoft Office, G Suite and project management software
- Identifying and implementing improvement opportunities
- Writing and maintaining policies, procedures and work instructions
Desired Criteria
- Experience of writing and maintenance of risk registers
- An understanding of academic and/or research activities in science
- Experience of research funding
- Experience of translating policy into practice
- Process mapping experience
- Change management experience
Salary & Benefits
- £39,200 to £41,400 PA
- Yearly bonus - subject to company performance
- 25 days annual leave, plus public holidays (UK)
- Enhanced contributory pension scheme
- Life Insurance
- Benenden Healthcare
- Season Ticket Loan
- Laptop, IT equipment and remote IT support
This is an office based, home working (hybrid) role with an expectation for all employees to attend our offices a minimum of 4 days a month, which might increase, subject to team requirements.
Application
If you are excited about the prospect of joining our team and believe you possess the relevant skills and background, we invite you to apply. Please submit your CV along with a 'Statement of Suitability' that showcases your key skills and experiences in relation to the 'Required Criteria' outlined in the job description. Additionally, share your enthusiasm for working with NIHR.
