Automotive Service/aftersales Advisor
2 days ago
Service Advisor Audi Macclesfield
In the heart of our aftersales department our Service Advisors are committed to delivering outstanding and trusted experiences for our customers. As a Service Advisor you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail Centre.
As part of a successful, global automotive group, youll broaden your experience across both sites and brands. And with the right support from us, youll be able to progress as high as you can aim.
33 days annual leave , including bank holidays, rising with length of service. Holiday buying scheme also available
~ Retail discounts that save you money every day
~ Gym discounts, cash healthcare plans , and a cycle-to-work scheme
~ Car discounts for new and used purchases and servicing
~ Flexible pension scheme to support your financial future
~ Family-friendly policies that help you spend more time with the people that matter
~ A wellbeing programme to support you and your family
~ A community volunteering day
Develop and maintain comprehensive product knowledge, enhancing expertise through manufacturer-led training
Actively promote additional services and repairs based on Technician recommendations, helping customers maintain vehicle health and increasing service revenue
Maintain precise and up-to-date customer records within our systems for effective service management
Demonstrated experience in delivering exceptional customer service
Must hold a full UK driving licence
We value diversity and believe it strengthens our team. Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.
But you dont need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.
These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.
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