Service Advisor
6 months ago
We have an amazing opportunity for an experienced Aftersales Executive to join our dealership in Macclesfield.
Hours - 40
Salary - £25,552
OTE Bonus - £19,600
Potential Earnings - £45,152
**Benefits**:
- Staff Car Scheme
- Competitive Pension Scheme - Company pay up to 4%
- Platinum Plus Membership
- Eye care Vouchers
- Life Assurance - 4 x Salary
- Employee Assistance Programme
- 23 days holiday rising to 25 days after 2 years
**You will be**:
- Taking receipt of vehicles and advising customers of the diagnostic of their vehicle.
- Actively selling after-sales services to our customers.
- Scheduling customer orders.
- Mediating between departments such as Parts, Workshops, Sales and Accounts.
- Giving comprehensive commercial advice on the extent of work to be done and, if necessary, providing a cost estimate for repair work.
**You will have**:
- Experience of delivering outstanding customer service for premium and luxury brands.
- A natural affinity for building rapport with customers and visitors with the ability to upsell where and if possible.
- Expert knowledge in designing the customer journey and pride yourself on your ability to understand and fulfil our customers’ needs and expectations.
- An appetite for improvement; constantly seeking out new ways to make our customer experience the best that it can possibly be.
- At least a minimum of 2 years experience working within a sales industry.
- A full UK driving licence
Are you interested in joining a fun loving, passionate, spirited team and you feel up to the challenge, we are looking for you APPLY TODAY
**Salary**: £22,700.00-£45,000.00 per year
**Benefits**:
- Company car
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Referral programme
Schedule:
- Holidays
- Monday to Friday
Ability to commute/relocate:
- Macclesfield: reliably commute or plan to relocate before starting work (required)
**Experience**:
- service advisor: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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