Group 1 Automotive | Service Advisor | macclesfield

8 hours ago

Macclesfield Cheshire, United Kingdom Group 1 Automotive Full time

Service Advisor Audi Macclesfield
Basic Salary of £26,862.26 to £32,146.07 with OTE
45 Hours
Good, honest, rewarding work its how were built

In the heart of our aftersales department our Service Advisors are committed to delivering outstanding and trusted experiences for our customers. As a Service Advisor you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail Centre.

As part of a successful, global automotive group, youll broaden your experience across both sites and brands. And with the right support from us, youll be able to progress as high as you can aim.

What we can offer you

  • 33 days annual leave , including bank holidays, rising with length of service. Holiday buying scheme also available
  • Retail discounts that save you money every day
  • Gym discounts, cash healthcare plans , and a cycle-to-work scheme
  • Car discounts for new and used purchases and servicing
  • Flexible pension scheme to support your financial future
  • Family-friendly policies that help you spend more time with the people that matter
  • A wellbeing programme to support you and your family
  • Ongoing recognition from your peers and leadership team
  • A community volunteering day

What youll do day to day

  • Warmly welcome and engage customers in a friendly and professional manner throughout the day
  • Keep customers informed and updated on the progress of their vehicle repairs, ensuring transparency and trust
  • Develop and maintain comprehensive product knowledge, enhancing expertise through manufacturer-led training
  • Actively promote additional services and repairs based on Technician recommendations, helping customers maintain vehicle health and increasing service revenue
  • Schedule vehicles for appointments in the workshop efficiently and accurately
  • Conduct pre-appointment customer calls to confirm bookings, ensure readiness, and address any preliminary questions
  • Maintain precise and up-to-date customer records within our systems for effective service management

Helpful skills and qualifications

Dont worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you.

  • Excellent communication skills, with the ability to engage effectively with customers and colleagues
  • Demonstrated experience in delivering exceptional customer service
  • Skilled at identifying customer needs and opportunities for upselling
  • Excellent time management skills and the ability to work under pressure
  • Previous experience in a target driven role, demonstrating the ability to meet goals
  • Must hold a full UK driving licence

We value diversity and believe it strengthens our team. If you dont meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you dont need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.

Respect - Integrity - Transparency - Teamwork Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.

JBRP1_UKTJ

  • Automotive Service/aftersales Advisor

    8 hours ago

    Macclesfield, Cheshire, United Kingdom Group 1 Automotive Full time

    Service Advisor Audi Macclesfield In the heart of our aftersales department our Service Advisors are committed to delivering outstanding and trusted experiences for our customers. As a Service Advisor you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail Centre. As part of a...

  • Group 1 Automotive | Sales Executive | Macclesfield

    2 days ago

    Macclesfield, United Kingdom Group 1 Automotive Full time

    Sales Executive Audi Macclesfield Please ensure you read the below overview and requirements for this employment opportunity completely.Competitive basic salary + OTE Fun, exciting & rewarding Join us for the ride!Working with world-class brands as a Sales Executive youll have the drive to deliver outstanding and trusted experiences for our customers.As part...

  • Group 1 Automotive | Vehicle Preparation Technician | Macclesfield

    2 days ago

    Macclesfield, United Kingdom Group 1 Automotive Full time

    Vehicle Preparation Technician Do not pass up this chance, apply quickly if your experience and skills match what is in the following description.Competetive Salary Audi Macclesfield Full Time 40 hours Work on great cars, with great people.Enjoy support thats second to none as a Vehicle Technician.With training at some of the best facilities in the industry,...

  • Service Advisor

    19 hours ago

    Macclesfield, United Kingdom Group 1 Automotive Full time

    Service Advisor Audi MacclesfieldBasic Salary of £26,862.26 to £32,146.07 with OTE45 Hours Good, honest, rewarding work its how were built! In the heart of our aftersales department our Service Advisors are committed to delivering outstanding and trusted experiences for our customers. As a Service Advisor you are the main point of contact for all...

  • Group 1 Automotive | Parts Advisor | warrington, cheshire

    5 days ago

    Warrington, Cheshire, United Kingdom Group 1 Automotive Full time €26,862

    Parts Advisor Mercedes Benz Of Warrington £26,862.26 + OTE + Employee Benefits 45 Hours - Full Time Want to be the best you can be? Its what drives us too! Working with world-class brands as a Parts Advisor you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or...

  • Training Sales Executive

    3 weeks ago

    Macclesfield, Cheshire, United Kingdom Group 1 Automotive Full time

    Sales Executive Audi Macclesfield Competitive basic salary + OTE Working with world-class brands as a Sales Executive youll have the drive to deliver outstanding and trusted experiences for our customers. As part of a successful, global automotive group, youll broaden your experience across both sites and brands. 33 days annual leave, including bank...

  • Service Advisor

    1 month ago

    Ellesmere Port, Cheshire, United Kingdom Group 1 Automotive Full time

    Service Advisor Mercedes Benz of Cheshire Oaks £26,862,26 & OTE £32,146.07 + Benefits Full Time - Permanent Create experiences you can be proud of. Working with world-class brands as a Service Advisor youll have the drive to deliver outstanding and trusted experiences for our customers. As a Service Advisor youare the main point of contact for all...

  • Technician / Master Technician

    1 month ago

    Macclesfield, Cheshire, United Kingdom Group 1 Automotive Full time

    Vehicle Preparation Technician - Audi Macclesfield Very Competetive Salary + excellent bonus + OTE New Technicians are eligible for welcome bonuses totalling £1,500* Full Time 40 hours Work on great cars, with great people. With training at some of the best facilities in the industry, youll learn new skills while becoming an expert on prestige and...

  • Technician / Master Technician

    3 weeks ago

    Macclesfield, Cheshire, United Kingdom Group 1 Automotive Full time

    Audi Macclesfield Full Time 40 hours Work on great cars, with great people. With training at some of the best facilities in the industry, youll learn new skills while becoming an expert on prestige and premium car brands. 33 days annual leave , including bank holidays, rising with length of service. Holiday buying scheme also available ~ Retail...

  • Service Advisor

    4 weeks ago

    Ellesmere Port, Cheshire, United Kingdom Group 1 Automotive Full time

    Service Advisor Mercedes Benz of Cheshire Oaks £26,862,26 & OTE £32,146.07 + Benefits 45 Hours Good, honest, rewarding work its how were built! In the heart of our aftersales department our Service Advisors are committed to delivering outstanding and trusted experiences for our customers. As a Service Advisor you are the main point of contact for all...

  • Vehicle Mechanic

    1 month ago

    Macclesfield, Cheshire, United Kingdom Group 1 Automotive Full time

    Vehicle Technician Audi Macclesfield Any level up to and including Master Technician Extremely Competitive Salary + bonus + Overtime New Technicians are eligible for welcome bonuses totalling £1,500* 40 hours p/week Work on great cars, with great people. With training at some of the best Vehicle technician facilities in the industry, youll learn...

  • Sales Executive

    3 weeks ago

    Macclesfield, Cheshire, United Kingdom Group 1 Automotive Full time

    Sales Executive Audi Macclesfield Competitive basic salary + OTE Fun, exciting & rewarding Join us for the ride! Working with world-class brands as a Sales Executive youll have the drive to deliver outstanding and trusted experiences for our customers. As part of a successful, global automotive group, youll broaden your experience across both sites and...

  • Training Services Consultant

    1 month ago

    Ellesmere Port, Cheshire, United Kingdom Group 1 Automotive Full time

    Service Advisor Mercedes Benz of Cheshire Oaks £Full Time - Permanent Create experiences you can be proud of. Working with world-class brands as a Service Advisor youll have the drive to deliver outstanding and trusted experiences for our customers. As a Service Advisor youare the main point of contact for all customer communication while the vehicle...

  • Sales Executive

    1 week ago

    Macclesfield, United Kingdom Group 1 Automotive Full time

    Sales Executive Audi Macclesfield Competitive basic salary + OTE Fun, exciting & rewarding Join us for the ride! Working with world-class brands as a Sales Executive youll have the drive to deliver outstanding and trusted experiences for our customers. As part of a successful, global automotive group, youll broaden your experience across both sites and...

  • Sales Executive

    1 week ago

    Macclesfield, United Kingdom Group 1 Automotive Full time

    Sales Executive Audi MacclesfieldCompetitive basic salary + OTEFun, exciting & rewarding Join us for the ride!Working with world-class brands as a Sales Executive youll have the drive to deliver outstanding and trusted experiences for our customers.As part of a successful, global automotive group, youll broaden your experience across both sites and brands....

  • Sales Executive

    2 weeks ago

    Macclesfield, United Kingdom Group 1 Automotive Full time

    Sales Executive Audi Macclesfield Competitive basic salary + OTE Fun, exciting & rewarding Join us for the ride!Working with world-class brands as a Sales Executive youll have the drive to deliver outstanding and trusted experiences for our customers.As part of a successful, global automotive group, youll broaden your experience across both sites and...

  • Prestige Vehicle Technician

    2 weeks ago

    Macclesfield, United Kingdom Group 1 Automotive Full time

    About UsAt Group 1 Automotive, we pride ourselves on offering a supportive and dynamic work environment that enables our team members to thrive.Job OverviewWe are seeking a highly skilled Vehicle Preparation Technician to join our Audi Macclesfield team. As a key member of our team, you will play a crucial role in ensuring the highest standards of vehicle...

  • Vehicle Preparation Technician

    1 month ago

    Macclesfield, Cheshire, United Kingdom Group 1 Automotive Full time

    Vehicle Preparation Technician - Audi Macclesfield Very Competetive Salary + excellent bonus + OTE New Technicians are eligible for welcome bonuses totalling £1,500* Full Time 40 hours Work on great cars, with great people. Enjoy support thats second to none as a Vehicle Technician. With training at some of the best facilities in the industry, youll...

  • Vehicle Technician

    1 month ago

    Macclesfield, Cheshire, United Kingdom Group 1 Automotive Full time

    Vehicle Technician Audi Macclesfield Any level up to and including Master Technician Extremely Competitive Salary + bonus + Overtime New Technicians are eligible for welcome bonuses totalling £1,500*40 hours p/week Work on great cars, with great people. Enjoy support thats second to none as a Vehicle Technician. With training at some of the best...

  • Vehicle Preparation Technician

    3 weeks ago

    Macclesfield, Cheshire, United Kingdom Group 1 Automotive Full time

    Vehicle Preparation Technician Competetive Salary Audi Macclesfield Full Time 40 hours Work on great cars, with great people. Enjoy support thats second to none as a Vehicle Technician. With training at some of the best facilities in the industry, youll learn new skills while becoming an expert on prestige and premium car brands. And best of all, youll...