2nd Line Support Support

4 weeks ago


London, United Kingdom Rethink Full time

JOB TITLE: 2nd Line Support Engineer
Sporting Client

Support and maintain in-house computer systems, networks, desktops, peripherals, telephone systems and mobile devices. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring efficient systems performance. The jobholder will also solve problem areas in a timely and accurate fashion, and provide end user training and assistance where required.

CONTRACT : Full time until the 5th of July

Liaise with, and provide support to, end users and staff on computer operation communications systems (phones, Wi-Fi) and other issues.
• Be a proficient user in all aspects within Servicedesk software (Sunrise) including IT asset register (ensure all equipment is tagged).
• Have good knowledge of and be practiced in the use of Cat5/Cat6 cabling and patching and understand the IP network structure.
• Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, software, networked peripheral devices, and networking hardware products as well as main server hardware and software.
• Configure, test and maintain the company telephone systems including installation of handsets as well as mobile handsets, ensuring you have a good understanding of all devices within the fleet. • Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically checking workstation performance.
• Conduct research on computer hardware and software products in support of
Create, publish and maintain on company Sharepoint system, technical
Support development and implementation of new computer projects and new
hardware/software installations.



  • London, United Kingdom REED Full time

    2nd Line Support/2nd Line Support Engineer Type: Permanent Location: Southgate (N14 Postcode) - base office with some travel to other sites. This will predominantly be an on site role. An exciting opportunity for a 2nd Line Engineer to join a large organisation based across the UK. This role will be user facing providing face to face support. The...

  • 2nd Line Support

    1 month ago


    London, United Kingdom Hays Specialist Recruitment Limited Full time

    2nd Line Support - 6 Week Contract - £25 per hour Inside IR35 - Enhanced DBS required **Your new role**An education institution located in the East London require a 2nd line support to support the team on a short term 6 week engagement. This role is fully on site, 5 days a week and you will work 36 hours a week. You will be supporting the team with the...


  • City of London, United Kingdom Understanding Recruitment Full time

    **2nd Line Support Engineer** Are you a 2nd Line Support Engineer with experience in the accounting industry looking for your next exciting opportunity? This London-based accountancy firm is looking to invest in a talented 2nd Line Support Engineer to join their growing team, based in Bank, London. As the 2nd Line Support Engineer, you will be responding...


  • London, United Kingdom Searchability Remote Work Freelance Full time

    2nd Line Support Engineer Opportunity for a 2nd Line Support Engineer (Contract) to join a Global MSP leading the way in Tech in London.Day Rate: £130p/dInside IR35Start ASAP3 Month Contract with Potential ExtensionApply online or contact Cameron Hand via / WHO WE ARE:We provide top quality IT Infrastructure services globally, working towards becoming the...

  • 2nd Line Support

    1 month ago


    London, United Kingdom Mortimer Spinks Full time

    **Job details**: **Posted** 23 February 2024 **Salary** £280 - £300 per day **Location** London **Job type** - Contract**Discipline** - Contract**Reference** BBBH104040_1708705924 **Contact Name** Robert Pestridge **Job description**: **Job Title: 2nd Line Support Specialist (Inside IR35)** **Location**: West London, Paddington...


  • London, United Kingdom Office Angels Full time

    **2nd Line IT Support Assistant** Our very reputable client who in located in central Wimbledon is recruiting a 2nd Line Support on a 6 FTC. Located: Central Wimbledon **Salary**: £36,320 Hours: 9am to 5pm **6 Months FTC** - **Department Outline and Responsibilities**: The Department is responsible for the recommendation, evaluation, maintenance and...


  • London, United Kingdom Lorien Remote Work Freelance Full time

    2nd Line Technical Support Analyst London-based, fully onsite£340 per day Inside IR351 year contract, potential to extend We are working with a leading client in the photography industry in search for a 2nd Line Technical Support Analyst to join their existing white-glove service team and provide support to a large internal user base for both hardware and...


  • London, United Kingdom SSP Full time

    **About the Role**: The role of **2nd Line Support Specialist **is to provide local support to Head Office users as well as all of Group IT’s customer base, making sure all operational and internal systems are working and accessible in accordance to the SLA agreed by Group IT. **As the 2nd Line Support Specialist your main Duties and Responsibilities will...


  • London, United Kingdom Code Red Associates Full time

    **1st/2nd Line Support Analyst** **North London** **£33,500** - Maintain a pro-active role in monitoring all requests, incidents and problems, having complete visibility on the Infrastructure Service Desk. - Respond to Service Desk phone calls/tickets as needed, focusing on 2nd line tickets and activities, and taking on tickets escalated by the 1st line...


  • Orpington, Greater London, United Kingdom Premier Group Recruitment Full time

    Role : 2nd Line Support Analyst ️ Location : Skills : 1st and 2nd Line Support, Windows Server, Azure My client are expanding and are looking for a 2nd Line Support Engineer to join their growing team in the Orpington area. You'll be responsible for providing in-depth technical support to their users, diagnosing and resolving escalated issues from...


  • Orpington, Greater London, United Kingdom Premier Group Recruitment Full time

    Role : 2nd Line Support Analyst ️ Location : Skills : 1st and 2nd Line Support, Windows Server, Azure My client are expanding and are looking for a 2nd Line Support Engineer to join their growing team in the Orpington area. You'll be responsible for providing in-depth technical support to their users, diagnosing and resolving escalated issues from...


  • Orpington, Greater London, United Kingdom Premier Group Recruitment Full time

    Role : 2nd Line Support Analyst &##Skills : 1st and 2nd Line Support, Windows Server, Azure My client are expanding and are looking for a 2nd Line Support Engineer to join their growing team in the Orpington area. You'll be responsible for providing in-depth technical support to their users, diagnosing and resolving escalated issues from 1st Line. ...

  • 2nd Line Support

    1 month ago


    London, United Kingdom GCS Recruitment Specialists Ltd Full time

    **Service Support Analyst - 12 Month Fixed Term Contract x2** We are seeking two dynamic Service Support Analysts to join our growing team on a 12-month fixed term contract. This is an excellent opportunity to contribute to the development of our service desk, ensuring outstanding customer service and technical support. **Role Responsibilities**: -...


  • London, United Kingdom Lorien Full time

    IT Support Analyst - 1st & 2nd Line Support We are working with a Consultancy in need of an IT Support Analyst who can provide 1st/2nd Line, break-fix laptop support to users based on-site. You will be part of an existing team providing support to Windows based laptops and desktops.


  • London, United Kingdom Rethink Full time

    Job Description JOB TITLE: 2nd Line Support Engineer Sporting Client Support and maintain in-house computer systems, networks, desktops, peripherals, telephone systems and mobile devices. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring efficient systems performance. The jobholder...


  • Orpington, Greater London, United Kingdom Premier Group Recruitment Full time

    Role: 2nd Line Support Engineer Skills: - Windows Servers, Azure, Active Directory, Windows Operating System, MS Office 356, Exchange, Networking Protocols, VMware, Hyper-V £36,000 – 2nd Line Support Engineer – Fully on-site (Dartford) I am working with a client who are a Managed Service Provider (MSP) undergoing steady growth so are now looking...


  • Bexley, Greater London, United Kingdom Premier Group Recruitment Full time

    Job Description Role: 2nd Line Support Engineer Skills: - Windows Servers, Azure, Active Directory, Windows Operating System, MS Office 356, Exchange, Networking Protocols, VMware, Hyper-V £36,000 – 2nd Line Support Engineer – Fully on-site (Dartford) I am working with a client who are a Managed Service Provider (MSP) undergoing steady growth so...


  • Bexley, Greater London, United Kingdom Premier Group Recruitment Full time

    Role: 2nd Line Support Engineer Skills: - Windows Servers, Azure, Active Directory, Windows Operating System, MS Office 356, Exchange, Networking Protocols, VMware, Hyper-V £36,000 – 2nd Line Support Engineer – Fully on-site (Dartford) I am working with a client who are a Managed Service Provider (MSP) undergoing steady growth so are now looking...


  • London, United Kingdom SSP Full time

    **The Company** With over 50 years’ experience in the travel market, we have a presence in 35 countries and more than 550 brands in our portfolio. We have the capability to deliver world-class food and beverage outlet programmes based on the highest levels of customer service, quality of food and environment. **Our Mission & Ambition** - To give our...


  • London, United Kingdom Workingmums Full time

    2nd Line Managed Services Support Engineer - Hybrid 2nd Line Managed Services Support Engineer - Hybrid My client is a well established IT Managed Services Provider that due to on-going success is in the market for a proven 2nd Line Managed Services Support Engineer. As 2nd Line Managed Services Support Engineer you will be coming with a proven MSP...