Fleet Supervisor/Fleet Support Coordinator

13 hours ago


London, United Kingdom TCR Full time

Join our team as a Fleet Support Coordinator and play a key role in ensuring fleet availability and operational efficiency. Your expertise will facilitate seamless communication, excellent customer service, and effective fleet management in a dynamic 24/7 support environment.
Provide telephone support to GSE customers, managing fleet availability and recovery plans. Handle and resolve breakdowns, incidents, defect reports, and service status updates. Investigate GE/GS/GSZ aircraft delays and communicate findings to customers.
Escalate safety incidents and operational risks to the Lead Fleet Coordinator or Call Centre Manager.
Process and allocate jobs in SAP, including creating service requests and raising purchase orders.
Coordinate with suppliers, subcontractors, and manufacturers on repairs and warranty claims.
Maintain accurate records of fleet movements, repairs, and service costs.
Prior customer service or call centre experience.
Strong understanding of fleet management, vehicle maintenance, and workshop operations.
Familiarity with SAP systems and customer service operations in a logistics environment.
Proficiency in Microsoft Office (Excel, Word, Outlook) and strong organisational skills.
Competitive salary and benefits package.
~ Career progression opportunities within a growing company.
~ A dynamic, team-focused work environment that values safety and quality service.
~ 6% employer pension contribution.
~3x salary Life Assurance.
~ Private medical coverage.
~ Employee Assistance Programme (EAP).

We are a global leader in vehicle maintenance solutions, committed to safety, reliability, and excellence. Working Hours / Shift Pattern
Split Day & Night Shifts
Week 2 – Nights 17:30–05:30 or 18:00–06:00
Week 4 – Nights 17:30–05:30 or 18:00–06:00



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