Support Services Administrator

3 weeks ago


London, United Kingdom Kaplan Financial Full time

Senior College Services Advisor

We are looking for a Senior College Services Advisor to join our team.

As a Senior College Services Advisor initially within the Progression team, you will lead, or support activities related to the following:

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Leading and contributing to key student activities such as Welcome Week, University visits, Results day, and Graduations.

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Supporting students in their enrolment to university.

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Supporting students needing placement in alternative universities.

This is an excellent opportunity for a College Services Advisor, who is looking to expand their skills and build their career with an industry leader.

Senior College Services Advisor - What you’ll bring to the role

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Ability to deliver excellent customer service skills yourself, and ideally encourage this in others.

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Strong interest in working in education and in particular with international students.

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Experience in supporting students.

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Confident with IT, in particular Microsoft Excel (ideally with an ability to work with formulae, VLOOKUP and pivot tables).

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A strong commitment to Equality, Diversity and Inclusion.

Senior College Services Advisor - What we do

The role is based at Kaplan International College London (KIC London), a vibrant university pathways college where students from more than 80 countries come to prepare for entry onto undergraduate or postgraduate courses at one of our 7 prestigious university partners. Following a recent major refurbishment project, KIC London offers students a beautiful, state-of-the-art study environment, with a range of learning spaces which encourage both collaboration and independence. Senior College Services Advisor - What we offer

As well as a competitive salary, and paths for career progression, we offer a comprehensive benefits package that includes:

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28 days annual leave*

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Big discounts on Kaplan courses for you and your family

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24/7 confidential helpline providing counselling and other support services

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Company pension contributions

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Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels

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Medicash Health Cash Plan

*Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time



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