Sales and Customer Support Consultant

4 weeks ago


United Kingdom ePac LLC Full time

Is customer service your priority? We are currently on the look out for a sales support specialist to support our customers throughout the UK and Europe. If you have a proven track record of delivering exceptional customer service and succeeding within a face paced environment then we want to hear from you. 25,000 to £30,000 per annum depending on experience.
Location On site, Full Time - Brackley, Northamptonshire UK
Put simply, ePac provides digitally printed flexible packaging. We offer our customers fast and easy access to custom flexible packaging, with a mission to help small brands obtain big brand presence. Provide exceptional customer service
Help our customers grow
Support the communities and local businesses we serve
The Sales Support Specialist manages customer jobs from order approval to finished product, including all front office and production aspects. This position is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department.
Creates and approves job tickets for the shop floor
Assists plant manager with any emergency problems
Communicates with customers on updates for projected timelines for projects
Participates in meetings with production staff and front office staff
Enters Customer Orders in ERP system (Microsoft PrintVis)
Utilises Salesforce to manage communications with sales team, customers and management
Insures CAR’s are created by quality department and communicated to customer
Processes customer orders/changes/returns according to established department policies and procedures.
Provides timely feedback to internal team members regarding service failures or customer concerns.
Partners with the sales team to meet and exceed customer’s service expectations.
Assists other plant employees with tasks when staffing is an issue
Flexible packaging knowledge is preferred but not a must
Knowledge of film substrates used in the industry is preferred but not a must
Excellent customer service via phone, email and in person
Knowledge of a web to print order system a plus
Must be adaptable and flexible.
Should have experience in Word, Excel and Google Suites
Proven experience within a customer service-related field
Computer data-entry experience

#



  • United Kingdom Plum Sales Full time

    Customer Service & Internal Sales Support SALES ADMINISTRATOR Our client is one of the pioneers in their field and this is a fantastic opportunity to join their team in a time of huge growth and expansion. Manage the start to finish SOP function including the processing of new orders, management of moves, collections, and invoice preparation. Maintain...

  • Sales Consultant

    2 days ago


    United Kingdom Ahvint Full time

    Area Sales Consultant - Devon AHV (Animal Health Vision) International is the industry leader in quorum sensing powered animal health solutions and value-added advisory services. AHV International develops innovative and sustainable solutions to overcome significant obstacles in the animal health sector. This provides a preventative and proactive...

  • Sales Consultant

    4 days ago


    United Kingdom Ahvint Full time

    Area Sales Consultant - Devon AHV (Animal Health Vision) International is the industry leader in quorum sensing powered animal health solutions and value-added advisory services. AHV International develops innovative and sustainable solutions to overcome significant obstacles in the animal health sector. This provides a preventative and proactive...

  • Sales Consultant

    6 days ago


    United Kingdom Pyramid8 Full time

    My client has a fantastic brand within the leisure industry which has been built over the past 30 years of trading. The business is still run by the founder and has a real family feel to the whole environment whether you are an employee or a customer. Due to growth, they need a sales consultant to join their team, be customer facing and have a consultative...

  • Sales Consultant

    7 hours ago


    United Kingdom Castle Fine Art Full time

    Sales Consultant – Introduction If you are a sales focused individual who is passionate about delivering great customer service, this is a unique opportunity to join the Castle Fine Art team. We are now recruiting a Sales Consultant at our Leamington SpaGallery to work with our loyal client base, nurture new customer relationships and sell our...


  • United Kingdom Collaborate Recruitment Full time

    Home Insurance Customer Consultant In Ringwood, Hampshire Working within a consultative sales and services team, you will be working with customers to ensure that they get the home Insurance to meet their requirements. A consistently professional service is absolutely essential, and you will therefore be an excellent communicator. The role will require you...

  • Sales Consultant

    1 month ago


    United Kingdom Retirement Villages Group Full time

    RVG is on the lookout for a Sales Consultant to be site based 5 days a week. The Sales Consultant will work closely with and be supported by a wider sales and marketing team in terms of events, open days etc and with the village-based operations team on the transition of sales prospects through to happy, settled village residents on completion of their...


  • United Kingdom Dynapac Asia Pacific Full time

    Dynapac is a leading supplier of high-tech soil and asphalt rollers, compact equipment, and pavers, committed to strengthen customer performance by being a partner on the road ahead. Dynapac is represented worldwide via its own regional sales- and service offices and cooperates with an extensive and professional distribution network. Headquartered in...


  • United Kingdom VIQU Limited Full time

    Azure Pre-sales Consultant - Manchester or Northampton or Chippenham/ hybrid - 60,000 + OTE The Azure Consultant will operate as an Azure Engineer and Pre-sales to engage with clients to understand their business requirements and architecting Azure Cloud solutions. The Azure Consultant will be required to visit the office in Northampton or Chippenham 3...


  • United Kingdom Plum Sales Full time

    Sales Office Administrator Sales Office Administrator Our client is one of the pioneers in renewable energy and this is a fantastic opportunity to join their team in a time of huge growth and expansion. They are looking for a driven, reliable, decisive individual who can technically support the sales team and their clients. Overseeing sales admin/inside...

  • Senior Consultant

    4 weeks ago


    United Kingdom Cloud Business Full time

    A Microsoft Solutions/Pre-sales Specialist (Microsoft 365/Azure) is required by our team. If you want to focus your career on understanding clients’ requirements and helping them choose the right solutions, this role could be for you. The Solutions/Pre-sales consultant will support the sales strategy, working with our clients, pre-sales, sales,...

  • Sales Consultant

    4 weeks ago


    United Kingdom Silverlight Co Full time

    Company Description Silverlight Research is a specialist knowledge research company connecting top professionals with industry experts globally. We uncover true value by providing our clients with the best information and knowledge to inform their strategic and investment decisions. Our clients include private equity funds, hedge funds, long only funds,...


  • United Kingdom Everest Limited Full time

    Field Sales Consultant Location - Sevenoaks Must have access to a car **Fantastic earnings potential and incentives** Do you have what it takes to be a successful Field Sales Consultant? Are you customer-focused and target driven? This is an exciting opportunity to work with Everest, a household name in the Home Improvements sector. Our values are;...


  • United Kingdom Plum Sales Full time

    OFFICE ADMINISTRATOR Our local client are looking for someone to join their busy and friendly Engineering team as an Administrator. This is a fantastic opportunity to join a growing thriving business who value their staff and have strong development pathways. Provide administrative support for the business Provide Support for customers Sales order...

  • Sales consultant

    2 weeks ago


    United Kingdom Logic recruiting Full time

    Sales consultant Basic salary circa GBP27k + commission (OTE -GBP40K) The role: Responsible for generating interest from existing leads on the CRM system. You'll be working in a team of negotiators/property consultants dealing with enquiries from motivated vendors that you determine would like an offer for the sale of their property, with a view...


  • United Kingdom Orion Windows Full time

    Window & Door Sales Consultant - Spark Your Success with Us! Employed & Self-Employed Roles Creative Compensation Package: Base + Commission Company Car/ Car Allowance Onsite training using the latest technology support tools Flexible working and continuing professional development. Who We Are: Orion Windows Ltd excels in driving sales through its...


  • United Kingdom Plum Sales Full time

    LOGISTICS AND SALES ADMINISTRATOR Our client is one of the pioneers in renewable energy and this is a fantastic opportunity to join their team in a time of huge growth and expansion. They are looking for an enthusiastic Logistics and Sales Administrator to join their rapidly growing team in the UK. They are looking for a driven, reliable, decisive...


  • United Kingdom Wilson Brook Consulting Limited Full time

    Direct message the job poster from Wilson Brook Consulting Senior Consultant at Wilson Brook Executive Search & Consulting Sales Director: building products wholesaler, part of a larger group Excellent salary + bonus + benefits This is an excellent opportunity to join a well-established business and well-regarded brand within the building products...


  • United Kingdom Unity Resourcing Ltd Full time

    Project Sales Consultant Our prestigious client who are leaders in their field are seeking a dynamic Project Sales Consultant to join their vibrant team. The primary objective of the role is to drive sales success by developing relationships across a range of clients including Retail End Users, Architects, Interior Designers, Showroom Partners, and...


  • United Kingdom Datamatics Full time

    A challenging position for a high performing Sales Director to help Datamatics meet the customer acquisition and revenue growth targets managing the sales team in a competitive and innovative way The candidate will be responsible for maximizing sales team potential, crafting sales plans and justifying those plans to stakeholders Responsibilities ...