Property Administrator
1 month ago
ROLE OVERVIEW Role: Property Manager
At Anthem Management, you map the story of your success. As one of the largest block property managers in the UK, hundreds of clients look to us to expertly manage their properties and tens of thousands of residents trust us to help them enjoy their homes. With roots in customer service and a relentless focus on the needs of our clients, our approach to block management prioritises getting the basics right whilst providing a great level of service.
The Property Manager is responsible for the day to day management and client relationship of a portfolio of developments defined within a geographical location. All management aspects of the development are the responsibility of the Property Manager. The portfolio is likely to comprise of a mix of property types (in terms of age, size and location of property) and you are likely to be working with a variety of different clients (freeholders, RMCs, RTMs). The role of the Property Manager is varied, the list of expected (but not limited) responsibilities are listed below and additional tasks may be added at any time.
Managing and exercising full control of service charge expenditure, overseeing the financial health of the development, and taking the appropriate action if needed and ensuring that expenditure remains within budget.
Preparing service charge budgets for current developments and assist in the preparation of budgets for new business.
Working with the Facilities Management Team to secure best value for money in contracted services by means of competitive quotations etc. To negotiate contract terms and prices and to monitor and address issues relating to contractor performance.
Advising and guiding property management colleagues in respect of issues that may arise in connection with the recovery of service charge and ground rent arrears.
Effectively resolving management problems or disputes in accordance with legal obligations and with specific reference to the appropriate lease.
Liaising with the Facilities Management Team concerning the need for cyclical and planned maintenance always ensuring that funds are available before works are committed.
Interpreting, managing, and enforcing Management agreements/leases with Landlords, Management Companies and Leaseholders to ensure that all parties understand and comply with their obligations.
Attending legal proceedings (including court and FT action) in respect of debt recovery/breach of lease actions.
To advise clients in terms of legal and good practice requirements, and when they need to seek further professional advice
Working with and helping to and develop and disseminate good practice to the wider property management team.
Ensuring that the Groups Health and Safety Policy is adhered to in respect of the Companys responsibilities to management companies, leaseholders, and site staff.
Contributing to the identification and development of new business opportunities, participating in promotional meetings and negotiations.
YOUR BUILDING BLOCKS OF SUCCESS
Previous experience in property management (ideally 3 years)
Good understanding of property management procedures.
An understanding of the RICS Service Charge Residential Management Code
Good understanding and knowledge of relevant legislation governing property management.
Experience in preparing budgets, managing block / client finances and reviewing accounts
Reading and interpreting leases
A full clean driving license
Good IT literacy skills in MS Outlook, Word Excel, Teams and PowerPoint.
Must be able to work on own initiative with a proactive and flexible attitude.
GCSE grades A-C in English
At Anthem Management, we put our clients first and enjoy the part we play in helping their buildings thrive.
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