Property Administrator

6 days ago

Leeds, United Kingdom LUNA Students Full time

**Purpose**

To be part of the Property team and drive performance of the service KPI’s whilst delivering an outstanding student experience. Property Administrators are responsible for driving a high-quality customer service, with the safety and welfare of the students always at the core of their operations. The role involves providing student experience, conducting viewings, managing enquiries, reception duties, as well as supporting Health & Safety checks of the building, back-office functions and administration in support of the operations and Property Management. The role includes supporting open days, viewings, intake days, departures as well as day to day visitors, students and University staff.

**Main Accountabilities**
- To provide a cheerful reception service to all students and visitors.
- To ensure the highest level of customer service is maintained at all times and act as a role model for excellent service delivery.
- Management of the Property social media account.
- Feed in to and support the Assistant Property Manager with planning and hosting student experience events.
- To professional handle telephone calls to the property with calls answered promptly, knowledgably and helpfully.
- Processing of customer tenancies, ensuring accuracy, updating tenancy trackers, following through until all elements of the booking are complete.
- Support the Assistant Property Manager with Debt Management.
- To manage the sign in and out of visitors and contractors, issuing permits to working where needed.
- To comply with Health and Safety working practice and to provide information to visitors and subcontractors.
- To assist on open days and carry out viewings and track feedback.
- Conducting regular flat and property inspections.
- To support student check in and check out activities.
- Deposit processing and return ensuring compliance to company processes and government guidelines.
- To sort the incoming and outgoing post, logging correspondence.
- To carry out general admin including typing, photocopying, scanning and filing.
- To manage the booking out and return of keys and fobs and replacement of lost keys/fobs.
- Support the Assistant Property Manager with logging and tracking any maintenance work within the property ensuring completion in a timely manner.
- To provide administration assistance to the Assistant Property Manager including typing, general admin.
- To follow the complaints procedures and to receive, log and attempt to resolve complaints received from customers with a view to the continuous improvement of our services.
- To work effectively under your own initiative and within a small team of committed and conscientious colleagues to achieve the objectives of the Corporate Goals.
- Embed customer involvement by involving and consulting customers to find ways to shape, improve and deliver services to meet their needs and to promote the student experience within the Property through entertainment and involvement.
- To be vigilant regarding student welfare issues and to report any student problem or any unusual behaviours to your line manager.
- Work closely with other members of the team and support in delivery of their roles

**Skills and Experience**
- Passionate about customer service
- Proven track record working in administration and or hospitality
- Excellent communication and organisational skills
- Ability to deal effectively with people at all levels
- Ability to achieve goals set out within the given timescales
- Competent in Excel, Word, PowerPoint

**Additional skills and attributes**:

- Performance driven
- Self-motivated and able to work independently
- Confident to take initiative and make decisions
- A real sense of ownership
- Deliver high stands of work
- Demonstrate a positive “can do” attitude to become quickly established

**Job Types**: Part-time, Permanent

**Salary**: From £11.44 per hour

Expected hours: 20 per week

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Sick pay
- Work from home

Schedule:

- Monday to Friday

**Experience**:

- customer facing: 1 year (preferred)
- general administration: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work authorisation:

- United Kingdom (required)

Ability to Commute:

- Leeds, LS3 1FL (required)

Ability to Relocate:

- Leeds, LS3 1FL: Relocate before starting work (preferred)

Work Location: In person

  • Property Administrator

    1 week ago

    Leeds, United Kingdom ONE PROPERTY RECRUITMENT LTD Full time

    One Property Recruitment are seeking a Property Administrator. Due to the company expanding further they are now seeking support for their existing property management team. You would be the direct support for Property Managers in the team, assisting with the day to day management of their portfolio. My client has grown rapidly over the last 5 years and they...

  • Property Administrator

    1 week ago

    Leeds, United Kingdom Pomegranate Property Management Full time

    Exceptional Property Administrator Required PT for Property Company in the North of England. We are offering what we believe is the highest rate of pay for this work outside of London. We are a substantial property company looking for a person fully experienced in all aspects of property management and lettings to join our team. Your role will be to check...

  • Administrator Administrator

    3 weeks ago

    Leeds, United Kingdom Search Full time €25,000

    Join Our Team as a Property Administrator! Job Title: Property Administrator Monday - Friday 9am - 5pm The Role for a Property Administrator Are you an organised and detail-oriented professional looking to make a difference in property management? My client is seeking a Property Administrator to join our small team of chartered surveyors. You'll assist...

  • Administrator Administrator

    3 weeks ago

    Leeds, United Kingdom Search Full time €25,000

    Join Our Team as a Property Administrator! Job Title: Property Administrator Monday - Friday 9am - 5pm The Role for a Property Administrator Are you an organised and detail-oriented professional looking to make a difference in property management? My client is seeking a Property Administrator to join our small team of chartered surveyors. You'll assist...

  • Administrator Administrator

    3 weeks ago

    Leeds, United Kingdom Search Full time €25,000

    Join Our Team as a Property Administrator! Job Title: Property Administrator Monday - Friday 9am - 5pm The Role for a Property Administrator Are you an organised and detail-oriented professional looking to make a difference in property management? My client is seeking a Property Administrator to join our small team of chartered surveyors. You'll assist...

  • Administrator Administrator

    3 weeks ago

    Leeds, United Kingdom Search Full time €25,000

    Join Our Team as a Property Administrator! Job Title: Property Administrator Monday - Friday 9am - 5pm The Role for a Property Administrator Are you an organised and detail-oriented professional looking to make a difference in property management? My client is seeking a Property Administrator to join our small team of chartered surveyors. You'll assist...

  • Customer Service Administrator

    7 days ago

    Leeds, United Kingdom Lifestyle Property People Full time

    **JOB DESCRIPTION** Lifestyle Property People Ltd is a leading property investment company that helps London investors build portfolios in the buoyant Yorkshire property market. Due to our continued business growth, we are currently recruiting for a **CUSTOMER SERVICE ADMINISTRATOR (PROPERTY)** to join the team. **Job Title**: Customer Service...

  • Property Administrator

    1 week ago

    Leeds, United Kingdom Hyper Marketing Full time

    Full Job Description Property Administrator Office Location: Leeds, West Yorkshire **Job Summary**: We are seeking a detail-oriented and organized Property Administrator to join our team. The Property Administrator will be responsible for assisting with the day-to-day operations of our properties, ensuring efficient administrative support, and maintaining...

  • Property Administrator

    2 weeks ago

    Leeds, United Kingdom Hyper Marketing Full time

    Full Job Description Property Administrator Office Location: Leeds, West Yorkshire **Job Summary**: We are seeking a detail-oriented and organized Property Administrator to join our team. The Property Administrator will be responsible for assisting with the day-to-day operations of our properties, ensuring efficient administrative support, and maintaining...

  • Property Administrator Part Time Bradford

    5 days ago

    Leeds, United Kingdom Pomegranate Property Maintenance Limited Full time

    We are a Property Company owning and operating residential properties throughout the North West. This position is in our modern Bradford Office with parking facilities. That office is a separate building located in the grounds of one of our properties comprising 119 flats. We are looking for an experienced property administrator who wants to work part time....

  • Property Administrator

    7 days ago

    Leeds, United Kingdom Search Full time

    Join Our Team as a Property Administrator Job Title: Property Administrator Location: Leeds, Headingley Salary: £25,000/ annum Hours of work: Monday - Friday 9am - 5pm The Role for a Property Administrator Are you an organised and detail-oriented professional looking to make a difference in property management? My client is seeking a Property...

  • Property Administrator

    3 weeks ago

    Leeds, West Yorkshire, United Kingdom Search Full time

    Join Our Team as a Property Administrator! Job Title: Property Administrator Location: Leeds, Headingley Salary: £25,000/ annum Hours of work: Monday - Friday 9am - 5pm The Role for a Property Administrator Are you an organised and detail-oriented professional looking to make a difference in property management? My client is seeking a Property...

  • Property Administrator

    1 week ago

    Leeds, United Kingdom Search Full time

    Join Our Team as a Property Administrator! Job Title: Property Administrator Location: Leeds, Headingley Salary: £25,000/ annum Hours of work: Monday - Friday 9am - 5pm The Role for a Property Administrator Are you an organised and detail-oriented professional looking to make a difference in property management? My client is seeking a Property...

  • Property Administrator

    6 days ago

    Leeds, Leeds, United Kingdom Hyper Marketing Full time

    Full Job DescriptionProperty AdministratorOffice Location: Leeds, West YorkshireJob Summary:We are seeking a detail-oriented and organized Property Administrator to join our team. The Property Administrator will be responsible for assisting with the day-to-day operations of our properties, ensuring efficient administrative support, and maintaining excellent...

  • Property Administrator

    3 days ago

    Leeds, United Kingdom Ambitious Group Full time

    **Property Administrator - Headingley - Up to £23,000 DOE** Ambitious Group are thrilled to be working with this Independent Property Investment and Development company based in Headingley, Leeds. This business operates in Commercial Property Management, Asset Management and Property Development. This is an opportunity for you to interact with tenants,...

  • Property Administrator

    1 month ago

    Leeds, United Kingdom Morgan King Full time

    **Property Administrator** **Leeds based office, LS1 4AW** **5 days a week, 37.5 hours per week, full time** Morgan King are actively recruiting for a P.A to support Director, for their Leeds based client on a permanent basis. To provide an efficient and responsive administrative organization and secretarial service to the Director, in both the business...

  • Property Administrator

    1 week ago

    Leeds, United Kingdom Morgan King Full time

    **Property Administrator** **Leeds based office, LS1 4AW** **5 days a week, 37.5 hours per week, full time** Morgan King are actively recruiting for a P.A to support Director, for their Leeds based client on a permanent basis. To provide an efficient and responsive administrative organization and secretarial service to the Director, in both the business...

  • Property Administrator

    2 weeks ago

    Leeds, United Kingdom Bridge-It Housing UK Team Ltd Full time

    **Job description** Property Administrator £24,000 We are looking for a competent Property Administrator to join our Head Office team, with a focus on offering the highest standards of customer service and first time resolution. **Company values**:Passion, Diversity, Community, Empowerment At Bridge-It Housing we are proud of our values, and we are...

  • Property Administrator

    2 months ago

    Leeds, United Kingdom OneMedicalGroup Full time

    **OneMedical Property **are looking for a **Property Administrator **to join our team at **Bank Top Support Centre **.

  • Property Administrator

    6 days ago

    Leeds, Leeds, United Kingdom OneMedicalGroup Full time

    **OneMedical Property **are looking for a **Property Administrator **to join our team at **Bank Top Support Centre **.