Sales Support Coordinator, Customer Service
2 weeks ago
Sales Support Coordinator
customer and sales support
customer service
You will be the point of reference for external customers and internal production departments, and be relied to coordinate the flow of sales through the business. Sales Support Coordinator
production planning, logistics, supply chain, customer service, and delivery on projects. To support the sales and logistics function of the engineering production team.
Support the management of warehouse stock control, UK and USA, liaising with warehouse staff and customers.
Manage the quotation process with all new and existing customers as instructed by and with support from the Sales Manager.
Manage customer invoicing and open external quality issue status for assigned customers.
To support with the maintenance and development of assigned customer accounts by building relationships and reporting any relevant information daily to the Sales Manager.
Previous experience in a similar logistics and supply chain orientated customer service role.
Excellent communication skills - face to face, written and on the phone.
High level of computer skills
Excel, Outlook.
26 days holiday per annum (allocated to fixed and flexible dates) plus 8 statutory bank holidays.
Pension
Working Hours: 38 hour week, Monday to Friday (office based role in Ilminster)
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