Housing Policy
2 weeks ago
Head of Housing
£At Leeds Federated we’ve been “helping people make a home” since 1974. From our origins tackling poor housing conditions in the inner-city, we have organically grown to provide homes and services to around 10,000 people across Harrogate, Leeds and the wider Leeds City Region.
sustain – by providing high quality, affordable homes
engage – building rapport and trust with our customers and colleagues
As our Head of Housing , you’ll play a central role in the delivery of high quality, customer-focused services. You’ll be working across a broad portfolio that includes: housing and neighbourhood management, supported housing, income management and financial inclusion services. Your work will directly impact on quality of life for our customers – it’s a challenging and rewarding role.
You’ll ensure that the customer voice and experience is central to how we work, and that we make the very best use of our resources to affect the things that matter most to the people and communities we support. Your keen attention to detail and quality assurance will ensure that we meet and exceed statutory and regulatory performance metrics, and that a commitment to ongoing innovation and improvement defines our work.
It’s essential that you bring a thorough understanding of housing law and housing management practice to the role, along with a detailed knowledge of current housing policy and its impact on social housing providers.
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