E-Commerce And Production Administrator, Promotional Products

3 weeks ago

London, United Kingdom The Sourcing Team Full time

Opportunity for an E-Commerce and Production Administrator to look after UK and European orders for branded products, South London

The Sourcing Team source ethical and sustainable promotional merchandise for some of the UK's Europe leading organisations. We have partnered with Leaderpromos Agency, a top 40 US promotional merchandise agency of over 120 professionals based around the globe.

We are focused on sustainability and have been awarded the coveted B Corporation status. We also hold EcoVadis Platinum in the UK putting us in the top 1% for ethical and sustainable practices and hold ISOs for both Environmental and Quality processes.

About the role

We are looking for a new colleague who will play a key role in managing our online E Commerce webstores platforms and ensuring a seamless customer experience.

The role will be to manage e store requests and orders end to end, both those products held in our warehouse and those made to order through manufactures in the UK and Europe. Made to order will focus on arranging quotes, branding, placing orders, delivery and liaising with customers the whole way through.

We are looking for someone with a proven track record in e commerce, is customer service oriented, has a strong background in production of consumer goods, and who is used to working at pace and can prioritise work across many projects.

Ideally, the candidate would have experience in the promotional product industry but may have transferable skills gained from other sectors for example print.

We are looking for someone who can:

Monitor and respond to customer inquiries promptly

Place and deliver orders from the store

Liaise with manufacturers to receive proofs and sign off from customers

Ensure delivery on time and to the agreed specifications and quality expectations

Communicate with customers regarding order status and updates

Handle customer inquiries and provide exceptional customer service

Maintain accurate records of quotes, orders and invoicing

Ability to foresee and work to counter any challenges both upfront and as they arise

Collaborate with the sales and buying team to resolve any order-related issues

Manage product listings on various e-commerce platforms

What the skills and qualities are:

2 - 3 years' experience with order management systems, e-commerce platforms and production

Proven experience in an administrative or order processing role

Detail-oriented mindset with a focus on accuracy and quality of work

A proficient planner with organisational skills and ability to priorities projects

Strong problem-solving skills and the ability to work well under pressure

Previous experience in customer service environment is essential

Team player who can clearly communicate both internally and with customers

Track record of developing good supplier relationships

A can-do colleague to join our small friendly team, who brings professionalism and a sense of humour to the role.

The Sourcing team are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that the diversity of our team helps create a culture of teamwork, collaboration and innovation and makes the difference to our business. We are an equal opportunity employer and are committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best #J-18808-Ljbffr

  • E-Commerce and Production Administrator, Promotional Products

    3 weeks ago

    Purley, Greater London, United Kingdom The Sourcing Team Full time

    Opportunity for an E-Commerce and Production Administrator to look after UK and European orders for branded products, South London The Sourcing Team source ethical and sustainable promotional merchandise for some of the UK’s Europe leading organisations. We have partnered with Leaderpromos Agency, a top 40 US promotional merchandise agency of over 120...

  • E-commerce Merchandiser

    1 month ago

    London, United Kingdom Rough Trade Full time

    **Role: E-Commerce Merchandiser** **Location: London, hybrid-remote** **Status: Full-time, permanent** **Hours: 37.5 hours per week** As E-Commerce Merchandiser, you will be responsible for overseeing the merchandising strategy for Rough Trade's e-commerce channels in the UK, Europe, and the USA. Your key focus will be to optimise product presentation,...

  • Head of E-Commerce

    4 weeks ago

    London, United Kingdom Fella and Jones Full time

    Head Of e-Commerce/Director Six-figure comprehensive package and benefits on offer. Fella and Jones are delighted to be partnered with this Luxury Fashion brand at a time of exciting growth in the search of a Head of E-Commerce/ Director to join their London HQ managing their global e-commerce channel including Europe, US and Asia. Reporting into the...

  • Head of E-Commerce

    3 weeks ago

    London, United Kingdom Fella and Jones Full time

    Head Of e-Commerce/Director Fella and Jones are delighted to be partnered with this Luxury Fashion brand at a time of exciting growth in the search of a Head of E-Commerce/ Director to join their London HQ managing their global e-commerce channel including Europe, US and Asia. Reporting into the Chief Commercial Officer, you will take full responsibility...

  • Head of E-Commerce

    4 weeks ago

    London, United Kingdom Fella and Jones Full time

    Head Of e-Commerce/Director Six-figure comprehensive package and benefits on offer. Fella and Jones are delighted to be partnered with this Luxury Fashion brand at a time of exciting growth in the search of a Head of E-Commerce/ Director to join their London HQ managing their global e-commerce channel including Europe, US and Asia. Reporting into the...

  • Head of E-Commerce

    5 days ago

    London, United Kingdom Fella and Jones Full time

    Job Description Head Of e-Commerce/Director Fella and Jones are delighted to be partnered with this Luxury Fashion brand at a time of exciting growth in the search of a Head of E-Commerce/ Director to join their London HQ managing their global e-commerce channel including Europe, US and Asia. Reporting into the Chief Commercial Officer, you will take...

  • Head of E-Commerce

    8 minutes ago

    City of London, Greater London, United Kingdom Fella and Jones Full time

    Head Of e-Commerce/Director Fella and Jones are delighted to be partnered with this Luxury Fashion brand at a time of exciting growth in the search of a Head of E-Commerce/ Director to join their London HQ managing their global e-commerce channel including Europe, US and Asia. Reporting into the Chief Commercial Officer, you will take full responsibility...

  • E-commerce and Marketing Administrator

    2 days ago

    London, United Kingdom Caterglobe Full time

    For many years Caterglobe has provided service and maintenance for commercial catering equipment. A few years ago, we started to sell catering equipment for our regular customers. Now we are ready to reach other clients, that is why we need **You** to join our team of Caterglobersand spread the word about us, our products and services. As this will be a...

  • E-Commerce Manager

    2 weeks ago

    London, United Kingdom Success Talent Full time

    A superb opportunity to help grow the Online Store for an innovative lifestyle and design-led product brand. This opportunity would suit an E-Commerce specialist who has worked in start-up or scale up brand with a proven track record of E-Commerce growth for retail brands. In this exciting position as E-Commerce Manager, you will manage the brand’s new...

  • E-commerce Coordinator

    1 month ago

    London, United Kingdom Casablanca Paris - CB Paris Group Full time

    **Key duties and responsibilities**: - Day-to-day coordination of the website, sales reports, product data and content uploads, website maintenance, SEO (image optimisation, key search terms and metadata), site merchandising and customer management - Explore new development initiatives following UX/UI best practices and manage the development roadmap with...

  • E-commerce Experience Manager

    2 weeks ago

    London, United Kingdom Success Talent Full time

    A superb opportunity to help grow the Online Store for an innovative lifestyle and design-led product brand. This opportunity would suit an E-Commerce specialist who has worked in start-up or scale up brand with a proven track record of E-Commerce growth for retail brands. In this exciting position as E-Commerce Manager, you will manage the brand’s new...

  • E-commerce Manager

    1 month ago

    London, United Kingdom tlg talent Full time

    **Job description** We have an exciting opportunity with a British heritage brand, who are looking for an E-Commerce Manager to manage the day-to-day trading of our e-commerce websites. This role will entail working across the business to drive online sales and reflect ourbrand proposition. This is a full-time role, with Hybrid...

  • E-commerce and Social Media Intern

    1 month ago

    London, United Kingdom Yidian LTD Full time

    **About the role** The opportunity is to join the E-commerce and Social Media team, as an intern for an initial three to six month period with the opportunity to obtain a permanent position. You will also work closely with the live-streaming team and the business as a whole. The company is looking for a talented individual to support the work of the high...

  • E-commerce Assistant

    1 month ago

    London, United Kingdom Tate Full time

    Our client a leading Swiss manufacturer in watches and jewellery are looking for an experienced, enthusiastic **E-commerce Assistant **to join their successful and outgoing team. **Paying £32,500 with £3,000 bonus** **5 days a week at Royal docks** **Main Function** *** To be the first point of contact for E-commerce customers for the company's UK...

  • E-Commerce Executive

    7 days ago

    London, Greater London, United Kingdom CVUK Full time

    We are currently recruiting for an E-commerce Executive to join a luxury childrenswear brand. The is an amazing opportunity for an individual looking to grow their career in E-commerce at an established and fast-paced fashion company based in London.Responsibilities will include:The day-to-day management of three websites, analysing and researching trends...

  • E-Commerce Executive

    7 days ago

    LONDON, United Kingdom CVUK Full time

    We are currently recruiting for an E-commerce Executive to join a luxury childrenswear brand. The is an amazing opportunity for an individual looking to grow their career in E-commerce at an established and fast-paced fashion company based in London. Responsibilities will include: The day-to-day management of three websites, analysing and researching...

  • E-commerce & Online Trading Manager

    1 month ago

    London, United Kingdom YOURS Full time

    The E-commerce Trading manager is a brand new role to the business, working within our trading team, to manage the trading across one of our six brands, including quickly growing international territories. Working with the Trading team & Trading Director you will devise the online trading plan for our UK & international territories including; promotional...

  • E-commerce Intern

    1 month ago

    London, United Kingdom Moët Hennessy Europe Full time

    **Position**: Moet Hennessy UK Ltd is looking for a new E-commerce intern to work with the UK E-commerce team across sales, marketing, operations, and supply chain **RESPONSABILITIES OF THE ROLE** Support the members of the team in delivering the sales targets and business objectives: **Trading** - Managing the product launch lifecycle - Understanding key...

  • E-Commerce Executive

    1 month ago

    London, United Kingdom CVUK Full time

    We are currently recruiting for an E-commerce Executive to join a luxury childrenswear brand. The is an amazing opportunity for an individual looking to grow their career in E-commerce at an established and fast-paced fashion company based in London. Responsibilities will include: The day-to-day management of three websites, analysing and researching...

  • E-Commerce Trading Manager

    1 month ago

    London, United Kingdom YOURS Full time

    What is the role The E-commerce Trading manager is a brand new role to the business, working within our trading team, to manage the trading across one of our six brands, including quickly growing international territories. Working with the Trading team & Trading Director you will devise the online trading plan for our UK & international territories...