Customer Service Manager

3 weeks ago


City of London Greater London, United Kingdom Page Personnel Sales Full time

This well-established firm is a leader within the business services sector. With an employee base of over 5000 individuals, it continually strives to foster a culture of excellence, innovation, and teamwork. Based in London, the company is renowned for providing top-tier services to its clients.
Leading and motivating the customer service team to deliver exceptional customer service.
Developing and implementing customer service policies and procedures.
Managing and resolving customer complaints effectively.
Training and developing team members in customer service and company policies.
Ensuring compliance with company regulations and standards in customer service.
A successful 'Customer Service Manager' should have:
A degree in Business Administration, Management or a related field.
Experience in a managerial role within the business services sector.
Exceptional problem-solving abilities and customer service skills.
Experience in managing customer complaints and feedback.
Generous holiday allowance.
An inclusive company culture that values teamwork and innovation.
Opportunities for professional growth and development.
We encourage all qualified candidates who are ready to take their career to the next level in the business services industry to apply.



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