Vietnamese Customer Service and Administration

2 months ago

City of London, United Kingdom Gordon Yates Limited Full time

* Fluent English, spoken and written - essential.
- Fluent Vietnamese spoken and written - essential.
- Previous Licensing or trademarking experience is highly desired.
Vietnamese Customer Service and Administration Officer
Are you fluent in both written and spoken in Vietnamese? Have you had previous customer service administration experience?
Those with experience of licensing or trademarking are encouraged to apply.
Who will you be working for?
Our client is a not-for-profit licensing and conservation organisation. They are seeking someone to join the team, to work as a bilingual (Vietnamese) Customer Services and Administration Officer.
What will you be doing?
This position will support the licensing team and will include the following duties and responsibilities:

- Data entry.
- Attending to and processing customer queries.
- Providing information and advice on Charity related issues.
- Translating from English to Vietnamese written and verbal (and vice versa).
- Supporting project work, incoming queries, training staff members, identifying and implementing efficiencies and ad hoc issues.
About you
- Fluent English, spoken and written - essential.
- Fluent Vietnamese, spoken and written - essential.
- Additional languages are a great advantage.
- Excellent attention to detail.
- Good computer skills, including the use of standard software packages (MS Word, Excel, PowerPoint, Outlook and Adobe Acrobat).
- Excellent communication skills.
- Previous administration skills and experiences.
- Previous Licensing or trademarking experience is highly desired.
What's in it for you?
This is a rare and excellent permanent opportunity to join an organisation making a difference. Benefits include pension scheme, annual leave (25 days), death in service insurance and an opportunity to work for an employer of choice making a difference.
The applicable salary is £29,836pa (dependent on experience).
Please aim to submit your CV for consideration as soon as possible.
How to apply?

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