Claims Handler

2 weeks ago


United Kingdom First Central Services Full time

We’re First Central Insurance & Technology Group (First Central for short), an innovative, market-leading insurance company. Data drives us. It fuels our outstanding distribution, finance, technology and legal services. Our underwriting skills are built on data expertise; They make us stand out, help us succeed. Are you looking for a new Monday to Friday career that will provide full training, ongoing progression within your role and an option to work 3 days from home and 2 days office after 6 months service? Perhaps you are looking to kick start your career in an office-based role after working in retail or hospitality or looking to enhance your career within customer services?
We have a vacancy for a Claims Handler to join our Recoveries team in our Haywards Heath, West Sussex office.
You’ll be sending claim allegations to at fault third party insurers, requesting reimbursement of our costs and instructing solicitors for litigation. We will offer you excellent training to learn our systems with plenty of ongoing progression to take on more responsibility leading to a successful career within the world of Motor Insurance
Basic salary from £22,000 - Depending on experience
Hybrid working of 3 days from home and 2 days in the office after 6 months service based on performance
Monday to Friday 9am to 5pm
100 off your car insurance
Speaking with customers to provide an update on their claims journey
Recovering costs from debtors for breach of policy/Indemnity withdrawn cases
Instructing solicitors to commence legal proceedings for outstanding costs
Proactively establish liability by requesting CCTV, Police evidence and Witness information
Adhere to and consider all regulatory requirements at all times
Be compliant with health and safety policies at all times
Previously worked in Customer Services or Administration for example retail, hospitality, call centres or similar environments – Full training provided
Desire to learn and develop through continuous training
Simply Health Cash plan. Reclaim the cost of your eye tests, dental, physiotherapy and more
Flexible Bank Holidays
Eight flexible bank holidays; Electric Car Scheme
Plug into our Electric Car Scheme for a deal with insurance, road tax and servicing
Flexible Working
We’re flexible; most roles let you mix office and home working.


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