Motor Claims Handler

3 weeks ago


United Kingdom Time Appointments Full time

A fantastic opportunity has arisen for a dedicated Motor Claims Handler to join one of the UK’s leading loss-adjusters, on a remote basis. This is an exceptional opportunity to join a reputable organisation who are looking for ambitious, resilient, and talented individuals to join their team. The successful candidate will demonstrate a passion for their work, willing to go to extra mile for customers and always strive to provide the best service. Key Responsibilities:

  • Pro-actively manage all aspects of a claim from notification through to conclusion.
  • Provide an excellent claims handling service, in accordance with company procedures and service standards.
  • Investigate and resolve claims in a professional, timely and pro-active manner.
  • Manage and exceed customer expectations and prioritise work to resolve any disputes that may arise in the settlement of a claim.
  • Updating additional Information on existing claims.
  • To continuously drive improvement in the service delivery to clients.
  • Responding to correspondence received from customers, third parties, Insurers and Brokers.
Requirements:
  • Experience of working in a Motor Claims role
  • Experience with either Third Party Damage, FNOL or Low Level Injury
  • Strong customer service, and communication skills both written and verbal
  • A proactive approach and enthusiastic attitude
V/12690
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