Claims Handler
4 weeks ago
HOMEBASED ROLE ALSO AVAILABLE
Are you an experienced claims assessor with an appetite for providing excellent customer service and a desire to support our vulnerable customers when they need it the most? You will have daily contact with customers, intermediaries and service providers both in writing and on the telephone.
Must have experience within Medical Claims and Financial Claims.
Manage Individual Protection claims from initial notification through to final settlement on a daily basis within an agreed level of authority and within service standards:
Assessment of claims in line with the claims philosophy and policy terms and conditions.
Obtain further information in relation to claims or potential claim enquiries
Explain claims requirements and decisions
Resolve appeals and complaints
Represent the company Industry meetings, including Focus, CAMPUS and the Health Claims Forum
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