Senior Customer Program Manager

3 weeks ago


London, United Kingdom Amazon Full time

Program Manager - Customer Expansion, Amazon Shipping
Amazon Shipping (SWA) is looking to hire an experienced leader to join the Strategy & Integration team in the EU Customer Expansions space. You will be a natural self-starter who is able to translate the long term vision for Amazon Shipping and Product requirements into operational program plans that help the EU business target new customers and new business enablement. This will require a true hands-on approach, solid stakeholder management skills, and excellent communication skills.
You’ll conduct your own research and analysis, always with an eye on the long-term vision of the business. You will be part of the core team that will be building the Amazon Shipping product operational strategy and implementation plan across EU. You will help design and shape the Amazon shipping product, engaging and influencing multiple Operations stakeholders to build a shipping service provider which our customers love.
Improve key operational metrics by building new processes and partnerships with the Business, Product and Ops teams.
# Support the launch of Amazon Shipping in new countries and new market segments both internal and external from an E2E operations perspective.
# As a Senior Programme Manager, you’ll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programmes. You’ll use strategic thinking to define and implement an efficient project plan. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.
Amazon Shipping offers Amazon’s delivery capabilities as a product and service. Amazon Shipping’s first customers are sellers in the EU, offering to ship their domestic volume using our delivery network.
Bachelor's degree
# Experience in program or project management
# Experience using data and metrics to determine and drive improvements
# Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
# Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( Privacy Notice ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit Accommodations .
#



  • London, Greater London, United Kingdom Program Manager, EMEAAPAC Full time

    London Stansted Airport is a significant gateway to the world, serving over 28 million passengers annually with flights to more than 190 global destinations. As part of MAG, the largest UK-owned airport operator group, it supports approximately 11,600 on-site jobs and contributes around £7 billion to the local economy.Job RoleThe Construction Manager...


  • London, Greater London, United Kingdom Program Manager, EMEAAPAC Full time

    Key ResponsibilitiesDevelop and implement comprehensive training programmes for Incident ManagementContinually assess and update training materials to respond to new threats and regulatory requirementsManage the Learning Management System, coordinate and schedule training sessionsEnsure all necessary recipients complete required trainingThis role requires a...


  • London, Greater London, United Kingdom Program Manager, EMEAAPAC Full time

    Job OverviewWe are seeking an experienced Emergency Response Training Manager to join our team at London Stansted Airport. In this role, you will be responsible for developing and delivering comprehensive training programmes for Incident Management (Strategic, Tactical and Operational levels).Your core responsibilities will include continually assessing and...


  • London, Greater London, United Kingdom Program Manager, EMEAAPAC Full time

    London Stansted Airport presents a fantastic opportunity for a seasoned Construction Manager to lead construction operations and drive project delivery excellence. With over 28 million passengers annually, the airport supports 11,600 jobs onsite and generates £7.75bn for the region each year. As a key member of the Capital Delivery team, you will play a...


  • London, United Kingdom Amazon Full time

    Program Manager - Customer Expansion, Amazon Shipping Job ID: 2813514 | Amazon UK Services Ltd. Amazon Shipping (SWA) is looking to hire an experienced leader to join the Strategy & Integration team in the EU Customer Expansions space. You will be a natural self-starter who is able to translate the long-term vision for Amazon Shipping and Product...


  • London, United Kingdom Amazon Full time

    Program Manager - Customer Expansion, Amazon Shipping Job ID: 2813514 | Amazon UK Services Ltd. Amazon Shipping (SWA) is looking to hire an experienced leader to join the Strategy & Integration team in the EU Customer Expansions space. You will be a natural self-starter who is able to translate the long-term vision for Amazon Shipping and Product...


  • London, Greater London, United Kingdom Program Manager, EMEAAPAC Full time

    Job DescriptionWe are seeking a highly skilled System Training Coordinator to join our team at London Stansted Airport. As a key member of our safety culture, you will be responsible for developing and delivering comprehensive training programmes for Incident Management (Strategic, Tactical and Operational levels).You will assess and update training...


  • London, Greater London, United Kingdom Program Manager, EMEAAPAC Full time

    Lewis Hamilton may not be the best pilot but London Stansted Airport has remained one of the most popular airports globally since it opened in 1948. As part of MAG, the largest UK-owned airport operator group, it employs approximately 11,600 people and generates a revenue of about £7 billion yearly.Job DescriptionThe Construction Manager role at MAG...


  • London, Greater London, United Kingdom Program Manager, EMEAAPAC Full time

    About the RoleWe have an exciting opportunity for an experienced IT professional to join our team as an IT Emergency Preparedness Specialist. In this role, you will be responsible for developing and delivering best-practice emergency preparedness & response training to your colleagues.Your core responsibilities will include continually assessing and updating...


  • London, Greater London, United Kingdom Program Manager, EMEAAPAC Full time

    Role OverviewThe position of Digital Engineering Technician is based at London Stansted Airport, a hub that connects over 28 million passengers with more than 190 destinations worldwide. As part of the airport's operations, this role will contribute to ensuring maximum serviceability and meeting agreed Service Level Agreements (SLAs).


  • London, Greater London, United Kingdom Program Manager, EMEAAPAC Full time

    About the JobWe're seeking a skilled Digital Engineering Technician to join our team at London Stansted Airport. As a key member of our operations, you will play a crucial role in maintaining the airport's infrastructure, including the track transit system. With a strong focus on technical competence, this position requires individuals with expertise in...


  • London, Greater London, United Kingdom Program Manager, EMEAAPAC Full time

    Job DescriptionThis fixed-term contract for a minimum of 24 months offers an exciting opportunity to work as a Digital Engineering Technician. The successful candidate will undertake planned or reactive maintenance work, inspecting assets to identify issues and reporting necessary repairs. Proficiency in mechanical, electrical, and electronic engineering, as...


  • London, Greater London, United Kingdom Amazon TA Full time

    About Us:Amazon TA is a leading technology company that prioritizes innovation and customer satisfaction. We are committed to providing a dynamic and inclusive work environment that fosters growth and development.Job Description:We are looking for a Senior IT Project Manager to help project teams drive performance and ensure transportation network success....


  • London, Greater London, United Kingdom Amazon Full time

    About the RoleWe are seeking an experienced leader to join our Strategy & Integration team in the EU Customer Expansions space. As a Senior Programme Manager, you will be responsible for translating the long-term vision for Amazon Shipping and Product requirements into operational program plans that help the EU business target new customers and new business...


  • London, Greater London, United Kingdom Richemont Full time

    Job OverviewThe role of Global Custom Program Manager is a key head office position responsible for developing and growing the global custom program. This includes our services of Made to Measure and Made to Order products across key categories such as Bespoke, Tailoring, Shirting, Knitwear, Leathergoods, and Shoes.Key ResponsibilitiesThis multi-disciplined...


  • London, Greater London, United Kingdom Systems Engineering & Assessment (SEA) Full time

    Senior Project Manager RoleAt SEA, we protect what matters by delivering innovative solutions to our customers.This role requires a skilled project manager who can lead complex projects and programs, working closely with cross-functional teams and external partners.The ideal candidate has a strong understanding of project management methodologies, including...


  • London, Greater London, United Kingdom AXA Group Operations Full time

    Job Title: Senior IT Program ManagerAXA Group Operations is seeking a seasoned Senior IT Program Manager to lead technical IT projects. About the Role:Lead cross-functional teams in planning, executing, monitoring, controlling, and closing projects.Collaborate with senior stakeholders to develop business cases and strategies for large-scale IT...

  • Senior Program Manager

    2 months ago


    London, Greater London, United Kingdom Amazon TA Full time

    We are seeking an experienced Senior Program Manager to join our Amazon Transportation Services (ATS) Sustainability team. As a key member of this team, you will play a critical role in executing on our carbon reduction goals.The ideal candidate will have a strong background in program management, with experience owning program strategy, end-to-end delivery,...

  • Senior Manager

    3 weeks ago


    London, United Kingdom Amazon Full time

    Job ID: 2689562 | Amazon UK Services Ltd. PLEASE NOTE: Position is a 12 month FTC contract. At Amazon, we’re working to be the most customer-centric company on Earth. As part of our Climate Pledge to reach net zero carbon by 2040, we’re inventing solutions to drive carbon emissions out of our last mile operations. You will be responsible for...


  • London, Greater London, United Kingdom ENGINEERINGUK Full time

    Job Overview">We are seeking a highly skilled Senior Salesforce Technical Program Manager to join our AB EU Customer Operations team. The ideal candidate will have experience in technical program management, project planning, and execution, with a strong background in Salesforce administration.">About the Role">This is a full-time position based in...