Senior Customer Program Manager
3 weeks ago
Program Manager - Customer Expansion, Amazon Shipping
Job ID: 2813514 | Amazon UK Services Ltd.
Amazon Shipping (SWA) is looking to hire an experienced leader to join the Strategy & Integration team in the EU Customer Expansions space. You will be a natural self-starter who is able to translate the long-term vision for Amazon Shipping and Product requirements into operational program plans that help the EU business target new customers and new business enablement. This will require a true hands-on approach, solid stakeholder management skills, and excellent communication skills.
You’ll conduct your own research and analysis, always with an eye on the long-term vision of the business. You will be part of the core team that will be building the Amazon Shipping product operational strategy and implementation plan across EU. You will help design and shape the Amazon shipping product, engaging and influencing multiple Operations stakeholders to build a shipping service provider which our customers love.
Improve key operational metrics by building new processes and partnerships with the Business, Product and Ops teams.
# Support the launch of Amazon Shipping in new countries and new market segments both internal and external from an E2E operations perspective.
# As a Senior Programme Manager, you’ll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programmes. You’ll use strategic thinking to define and implement an efficient project plan. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.
Amazon Shipping offers Amazon’s delivery capabilities as a product and service. Amazon Shipping’s first customers are sellers in the EU, offering to ship their domestic volume using our delivery network. Bachelor's degree
- Experience in program or project management
- Experience using data and metrics to determine and drive improvements
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.
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