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Director of Client Success

4 months ago

London, United Kingdom Metrica Recruitment Full time

My client is a renowned marketing and media planning consultancy specialising in understanding the dynamics of their clients’ markets and brands and developing insights into key business capabilities. They utilise econometrics which enable marketing and brand managers with their planning and decision making. The result of this analysis into how advertising works is then used to generate more effective advertising campaigns for their clients.

The full job title is Director of Client Success 

Your role will be working with some of the larger client accounts whilst further developing the strategic direction of their consultancy arm, so they can deliver high-impact solutions to their clients. 

You’ll Be: 

– Developing relationships with key stakeholders and presenting them with engaging storytelling using data to drive further action within the business. 

  • -Presenting data using market mix modelling and advanced analytics.
  • Analysing the needs of the clients and uncovering additional areas for growth and enhancement.
  • Support the management of end-to-end client project processes for optimal delivery and satisfaction, referring to Op
  • Aid in driving client satisfaction initiatives and managing SOWs effectively

Enhancement is the keyword as this is how they have delivered solutions to their clients and has underpinned their success.

The Successful candidate will possess the following skills & experience

  • Able to story tell using data and influence stakeholders, with experience in doing so.
  • Experience with marketing mix modelling, multi-touch attribution, and media optimisation. 
  • An academic background that showcases a technical understanding. 
  • Management experience, especially people management. 

Job Owner:guy.williams

Tagged as: SQL

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