Senior IT Business Relationship Manager

23 hours ago


Walton on the Hill Surrey, United Kingdom BDO UK Full time

An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world.
We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and directly advise the owners and management teams that lead them.
To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. In an IT role at BDO, you’ll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we’ll give you the training and support you need to achieve whatever you put your mind to.
We’ll help you succeed
Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships.
You’ll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. Technology is one of the fundamental components to how BDO operates and conducts business.  The Business Relationship Management (BRM) team proactively serves as a “trusted advisor and plays a pivotal role in bridging the gap between the Business and IT Department. 
 
The BRM should successfully act as a bridge between the IT service function and the customer base to ensure that IT services are understood and adopted, and equally as important that new opportunities and challenges are understood and engaged back into the IT function. return on investment, productivity, compliance), focusing on the Operational needs of the Business. 
 
You will support the Senior Business Relationship Manager who is strategically aligned and also: 
~ Manage the relationship between IT & Business Stream; taking ownership and responsibility for the overall delivery of meeting the business needs while working with the IT Solution Designers & Architects to ensure the development adheres to IT’s agreed Architectural Design and Strategic direction. 

~ Engage and communicate with the Business across all Business sub-streams to the agreed level and develop an overall positive impression of the IT service 

~ Act as a point of escalation for service delivery issues and act as an engagement function for proactive IT Support 

~ Manage the relationship between IT and the Business Stream, maintaining open lines of communication with all parties from both a service delivery as well as BRM perspective. 

~ Together with the Innovation and Digital function, help the BRM Team manage business stream ideas and new products, including activity on the ideation platform and helping with innovation and new product development within the business unit(s). 

~ Understand the business needs and pressures and help to educate the rest of the IT function at all levels from IT Board to IT Management team and below. 

~ Continually research the marketplace to understand what our competitors are doing in the space of innovation and digital products. 

~ Become an active participant on the BDO social platforms, becoming one of the known faces of IT and Digital to grow their network across the business. 

~ Work productively and positively with IT and key vendors to ensure the relevant solutions, changes or services are put in place. 

Demonstrable experience/understanding of the IT industry; notable areas including Project management and business analysis. 

~ Proven experience in IT Business Relationship Management, Business Analysis or Project Management. 

~ Demonstrable understanding of business problems and external pressures articulating how IT can help. 

~ Confidence in dealing with all levels of the firm, including executive management levels. 

​​
we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand.
At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.
Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions



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