Client Relationship Manager

2 months ago

Surrey, United Kingdom Gartner Full time

About the Role:

This Strategic Account Executive role is responsible for developing and executing strategies to drive growth and revenue for major regional accounts. The position is focused on a small number of strategic accounts and is responsible for driving new business within these accounts, while meeting sales quotas aligned with the specific accounts.

Key Responsibilities:

  • Develop and execute strategies to drive growth and revenue for major regional accounts
  • Build and maintain executive relationships with clients to become a trusted advisor
  • Account management with a focus on increasing customer satisfaction and retention
  • Quota responsibility aligned to specific strategic accounts
  • Mastery and consistent execution of Gartner's internal sales methodology
  • Proficient in large account planning and territory management
  • Manage forecast accuracy on a monthly/quarterly/annual basis
  • Maintain competitive knowledge and focus
  • Fiscal responsibility with regards to expense management
  • In-depth knowledge of Gartner's products and services

Requirements:

  • 10-15 years of external experience with proven success in consultative sales, preferably in high technology (services, software, or hardware)
  • Ability to prospect and manage C-level and senior-level relationships within large multi-national companies
  • Strong demonstration of intellect, drive, executive presence, and sales acumen
  • Proven experience building excellent client relationships, offering value-added, insightful, and strategic insight into their business
  • Proven ability to understand enterprise-wide issues and structure innovative, integrated solutions that provide IT decision support to global companies
  • Comprehensive understanding of technology buying centers
  • Extensive and relevant industry knowledge, specific to vertical markets per territory
  • Strong computer proficiency
  • Excellent written and oral/presentation skills
  • Ability to develop and conduct effective presentations with contract decision makers (C-level)
  • Knowledge of the full life cycle of the sales process from prospecting to close
  • Language requirements as determined by territory needs
  • Bachelor's degree preferred; Master's or advanced degree a plus

What We Offer:

  • Competitive salary, generous paid time off policy, charity match program, benefits package, and more
  • Collaborative, team-oriented culture that embraces diversity
  • Professional development and unlimited growth opportunities

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