People Centre Advisor

6 days ago

Watford Hertfordshire, United Kingdom KPMG UK Full time

People Centre Advisor (12 month FTC)

Base Location: Birmingham / Watford (1 day per week in the office)

The KPMG Learning function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters.

Within Central Services we are part of a community of experts across a wide range of critical activities who help grow, run, and protect KPMG in the UK.

From HR and Learning, Finance, Procurement, Facilities and Business Support, through to Risk and Legal, Corporate Affairs, and Sales and Marketing, our approach is focused on driving the improved performance of the firm, which we support with diligence and expertise.

KPMG is one of the world's largest and most respected consultancy businesses, we've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.

Why Join KPMG as a People Centre Advisor

The People Operations teams provide administrative and advisory support to our UK Business and through our ‘service pledge’ underpin our overall People Strategy and Vision. The operation consists of a HR Shared Services team, a HR Technology team and a HR Transformation team. Customer centric, we are consistently looking for ways to exceed expectations of our people across the business with the service we deliver

As a People Centre Advisor you will be required to work as part of the HR Contact Team. This team sits in, and works alongside, other teams in the People Operations Excellence Hub.

What will you be doing?

The role will entail liaising across the business with key stakeholders and external clients where required. You will be perceived as proactive, credible and accountable.

You will have responsibility for managing your own cases, providing advice on KPMG policies and procedures, as well as data entry and administrative tasks.

  • Provide excellent front line customer service to our KPMG colleagues being the first point of resolution for queries and providing information either by telephone, online chat or through email responses
  • You will be expected to be accountable and proactive, ensuring all queries and tasks are resolved accurately and within Service Level Agreement (SLA), escalating where appropriate to the Team Leader
  • Ensuring all records, systems and documentation are accurately updated and compliant with KPMG requirements
  • Demonstrate strong customer service skills understanding the needs of our clients and our role within People Operations
  • Work as part of a team and the business to ensure a smooth and seamless service is given to colleagues
  • Proactively develop strong and enduring relationships with key stakeholders, including business contacts, Centres of Excellence and external parties

What will you need to do it?

  • Proven experience working in a HR shared services and/or customer services environment
  • An ability to build relationships, influence and communicate with people at all levels
  • High levels of resilience, with experience of working in a highly pressurised client centric environment
  • The ability to prioritise workload in a high pressure, autonomous environment
  • Good proficiency with IT Office, including: Microsoft Excel, PowerPoint, Word, etc. as well as SAP HR, Success Factors or equivalent HR system.

To discuss this or wider Central Services roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG.

Our Locations:

We are open to talk to talent across the country but our core Central Service hubs for this role are:

  • Birmingham
  • Watford

With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team.

Find out more:

Within Central Services we have a range of divisions and specialisms. Click the links to find out more below:

  • Central Services (KBS) at KPMG:
  • Inclusivity and KPMG:
  • KPMG Workability and Disability confidence:

For any additional support in applying, please click the links to find out more:

  • Applying to KPMG:
  • Tips for interview:
  • KPMG values:
  • KPMG Competencies:
  • KPMG Locations and FAQ:

  • People Centre Senior Advisor

    6 days ago

    Watford, Hertfordshire, United Kingdom KPMG UK Full time

    People Centre Senior Advisor (12 month FTC) Base Location: Birmingham or Watford (2 days per week in the office) The KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters. Within Central Services we are part of a community of experts across a wide...

  • Senior People Advisor FTC

    6 days ago

    Watford, Hertfordshire, United Kingdom KPMG UK Full time

    People Centre Senior Advisor (12 month FTC) Birmingham or Watford (2 days per week in the office) The KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters. Within Central Services we are part of a community of experts across a wide range of...

  • People Advisor

    6 days ago

    Watford, Hertfordshire, United Kingdom KPMG UK Full time

    People Centre Advisor (12 month FTC) Birmingham / Watford (1 day per week in the office) The KPMG Learning function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters. Within Central Services we are part of a community of experts across a wide range of critical activities...

  • People Centre Advisor

    2 weeks ago

    Watford, United Kingdom KPMG UK Full time

    People Centre Advisor (12 month FTC)Base Location: Birmingham / Watford (1 day per week in the office)The KPMG Learning function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters.Within Central Services we are part of a community of experts across a wide range of critical...

  • People Centre Advisor

    2 weeks ago

    Watford, United Kingdom KPMG UK Full time

    People Centre Advisor (12 month FTC)Base Location: Birmingham / Watford (1 day per week in the office)The KPMG Learning function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters.Within Central Services we are part of a community of experts across a wide range of critical...

  • People Centre Advisor

    2 weeks ago

    Watford, United Kingdom KPMG UK Full time

    People Centre Advisor (12 month FTC)Base Location: Birmingham / Watford (1 day per week in the office)The KPMG Learning function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters.Within Central Services we are part of a community of experts across a wide range of critical...

  • People Operations Advisor

    7 months ago

    Watford, United Kingdom Medivet Group Ltd Full time

    **About us** Job Title: People Operations Advisor **Location**: Support Centre - Watford Department: Human Resources Reporting to: People Operations Manager Budget Responsibilities: None Role purpose: Support the regional management teams with the starter and leaver process, basic contractual changes and update and maintain HR records on HRIS and...

  • People Centre Senior Advisor

    2 weeks ago

    Watford, United Kingdom KPMG UK Full time

    People Centre Senior Advisor (12 month FTC) Base Location: Birmingham or Watford (2 days per week in the office)The KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters.Within Central Services we are part of a community of experts across a wide range...

  • People Centre Senior Advisor

    2 weeks ago

    Watford, United Kingdom KPMG UK Full time

    People Centre Senior Advisor (12 month FTC) Base Location: Birmingham or Watford (2 days per week in the office)The KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters.Within Central Services we are part of a community of experts across a wide range...

  • People Centre Senior Advisor

    2 weeks ago

    Watford, United Kingdom KPMG UK Full time

    People Centre Senior Advisor (12 month FTC) Base Location: Birmingham or Watford (2 days per week in the office)The KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters.Within Central Services we are part of a community of experts across a wide range...

  • People Operations Advisor

    7 months ago

    Watford, United Kingdom Medivet Group Ltd Full time

    **About us** Medivet is a leading veterinary care provider, with practices across the UK, including several 24-hour veterinary centres and referral centres. We also have a growing presence within Europe including practices in France, Germany, and Spain. We are proud to support a large, connected, and growing community of colleagues who provide exceptional...

  • Contact Centre Advisor

    6 months ago

    Hertfordshire, United Kingdom Warner Leisure Hotels Full time

    Warner Contact Centre Sales Advisor - Part Time 16 - 24 hours Who are we We’re Warner Leisure Hotels, a member of the award-winning Bourne Leisure family. What began as a holiday village in 1932 is now a collection of 16 hotels showcasing British history, food, music and theatre in stunning locations across England and North Wales. Importantly too,...

  • Regional People Advisor

    7 months ago

    Watford, United Kingdom Splendid Hospitality (Head Office) Full time

    **Regional People Advisor**: **People - Splendid Hospitality (Head Office)**: **Contract**:Full Time** **Salary**:Up to £35,000 DOE****: Splendid Hospitality Group is one of the UKs fastest growing privately-owned hotel groups. As a family run business, people are at the very heart of its success, a place where everyone becomes parts of the Splendid family....

  • People Advisor

    7 months ago

    Watford, United Kingdom Camphill Village Trust Full time

    **Purpose**: - **Are you passionate about providing support and assistance to an organisation’s employees?**_ - **Do you strive to make a difference within an organisation through developing people?**_ As a People Advisor you will contribute to and support the Trust to achieve key strategic business and people priorities. You will provide high-quality...

  • People Manager Advisor

    1 week ago

    Hertfordshire, United Kingdom One YMCA Full time

    About the Job">We are seeking a People Manager Advisor to join our HR team. As a People Manager Advisor, you will play a crucial role in supporting managers in dealing with employee relations issues, including absence management, performance management, disciplinary and grievance issues, misconduct investigations, bullying and harassment, unlawful...

  • People Centre Advisor Position

    7 days ago

    Watford, Hertfordshire, United Kingdom KPMG UK Full time

    Company OverviewKPMG UK is a leading consultancy firm operating in the UK with 20 locations across the country.We provide administrative and advisory support to our UK Business through our 'service pledge' underpinning our overall People Strategy and Vision.

  • People Advisor

    1 month ago

    Watford, United Kingdom Allwyn UK Full time

    Role Purpose: To deliver HR advice to employees and managers in relation to all aspects of the employee lifecycle, providing the highest quality HR service through coaching, guiding, supporting, training and advising line managers and colleagues, ensuring compliance with policies, employment law and regulations with consideration to risk and commercial...

  • Centre Manager

    3 weeks ago

    Watford, Hertfordshire, United Kingdom 4Leisure Recruitment Full time

    Centre Manager – New Opening! Location : Watford, Hertfordshire. Salary : c£40,000 basic (£8,000 bonus potential) plus great benefits Working Hours : Flexible, 5 days over 7 days a week, as a mix of daytime, evenings and weekends This is a truly exciting opportunity to launch a brand-new Massage Company location in Watford, Hertfordshire . You...

  • Parts Advisor – High Wycombe

    4 weeks ago

    Watford, Hertfordshire, United Kingdom KPI People Full time

    Job Opportunity:KPI People is seeking an experienced Parts Advisor to join their Aftersales team at a large main franchise car dealership in High Wycombe.Key Responsibilities:Sourcing and supplying vehicle parts to the workshop and customers efficientlyMeeting departmental targets and delivering excellent customer careDealing with customer phone calls and...

  • Telephone Centre Supervisor

    3 weeks ago

    Watford, Hertfordshire, United Kingdom The Massage Company Full time

    Salary : c£40,000 basic (£8,000 bonus potential) plus great benefits Working Hours : Flexible, 5 days over 7 days a week, as a mix of daytime, evenings and weekends This is a truly exciting opportunity to launch a brand-new Massage Company location in Watford, Hertfordshire . You will work closely with the owner and Operations Director to learn...